Workplace Experience Lead / S$7000 - S$7500 /

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 78,000 - 89,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Workplace Experience Lead in Singapore to transform corporate workspaces into thriving environments where people and business excel.

As Facilities Manager for a leading multinational client, you will be the strategic architect of the physical workplace, ensuring facilities boost productivity, wellbeing, and culture. You will lead comprehensive facility operations with vision while building partnerships across all levels.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field.
• Min 7 years progressive facilities management experience with at least 3 years in leadership roles.
• Experience managing large-scale facility operations (50,000+ sq ft or multi-site portfolios) in corporate office environments.
• Strong technical expertise with HVAC, electrical, plumbing, and building automation systems; overseeing maintenance programs.
• Exceptional stakeholder management with ability to communicate with C-suite and cross-functional teams.
• Budget management including cost planning, vendor negotiations, and identifying efficiency opportunities.
• Demonstrated project management coordinating renovations, space planning, and facility improvements.
• Professional certification such as FMP or CFM or equivalent.
• Experience with workplace tech platforms including space management systems, digital room booking, and IoT-building management.
• Knowledge of sustainability and energy management aligned with green building standards.
• Familiarity with hybrid workplace models and modern workplace design trends.
• Experience managing multinational corporate offices with diverse stakeholder needs.
• Strong analytical skills using facility utilization data and KPIs to drive ROI.
• Background in change management and employee communications during facility transitions.

Responsibilities

• Drive operational excellence across all facility functions including HVAC, electrical, plumbing, security, maintenance programs, and preventive maintenance to maximize equipment lifespan and minimize disruption.
• Manage space planning and optimization including office layouts, workspace configuration, and renovations to support evolving needs and hybrid work models.
• Serve as liaison with C-suite, department heads, and cross-functional teams to understand facility needs and deliver exceptional service standards.
• Cultivate strategic vendor relationships to ensure quality service and cost optimization while ensuring safety and regulatory compliance.
• Lead facility committees and partner with HR and IT to create integrated workplace solutions that improve employee experience.
• Develop and execute long-term facility master plans aligning with growth, budgeting, and efficiency opportunities.
• Implement workplace technology solutions and analyze utilization data to optimize space allocation for data-driven decisions.

Skills

Stakeholder management

Budget management

Project management

Change management

Vendor management

Leadership

Communication

Data analysis

Education

Bachelor's degree in Facilities Management / Engineering / Business Admin

Job description

Title

Workplace Experience Lead

Salary

7,000 to 8,000 SGD/M

Location

Novena Square

What this job involves

Transform corporate workspaces into thriving environments where people and business excel.

As our Facilities Manager for a leading multinational client, you'll be the strategic architect of our physical workplace environment, ensuring every aspect of our facilities enhances productivity, wellbeing, and organizational culture.

You'll lead comprehensive facility operations with strategic vision while building meaningful partnerships across all organizational levels.

This role combines operational excellence with stakeholder-focused leadership to create exceptional workplace experiences that drive employee engagement and business success. You'll directly impact employee satisfaction, operational efficiency, and business continuity while positioning our organization as an employer of choice through exceptional facility stewardship.

Jobscopes

• Drive operational excellence across all facility functions including HVAC, electrical, plumbing, security systems, building maintenance programs, and preventive maintenance schedules that maximize equipment lifespan while minimizing business disruption
• Manage space planning and optimization including office layouts, workspace configuration, and renovation projects to support evolving business needs and hybrid work models, ensuring quality delivery within budget and timeline parameters
• Serve as primary liaison with C-suite executives, department heads, cross-functional teams, and executive assistants to understand and anticipate facility needs, implementing client programs and maintaining exceptional service standards
• Cultivate strategic vendor relationships with contractors, service providers, and suppliers to ensure quality service delivery and cost optimization while managing compliance with safety regulations, building codes, and environmental standards
• Lead facility committees and stakeholder meetings to gather feedback, communicate operational updates, and partner with HR and IT teams to create integrated workplace solutions that support employee experience
• Develop and execute long-term facility master plans that align with business growth projections, lead budget planning initiatives, and identify opportunities for operational efficiency and cost savings
• Implement workplace technology solutions including space management systems, digital room booking platforms, and IoT building management systems while analyzing facility utilization data to optimize space allocation and support data-driven real estate decisions

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• Minimum 7 years progressive facilities management experience with at least 3 years in leadership roles managing teams and operations
• Proven track record managing large-scale facility operations (50,000+ square feet or multi-site portfolios) in corporate office environments
• Strong technical expertise with HVAC, electrical, plumbing, and building automation systems with demonstrated ability to oversee maintenance programs and troubleshoot complex facility issues
• Exceptional stakeholder management skills with proven ability to communicate and influence at all organizational levels including C-suite executives, department heads, and cross-functional teams
• Budget management experience including cost planning, vendor negotiations, and identifying operational efficiency opportunities
• Demonstrated project management capabilities in coordinating renovations, space planning initiatives, and facility improvement projects within budget and timeline constraints
• Professional certification such as Facility Management Professional (FMP), Certified Facility Manager (CFM), or equivalent recognized credentials
• Experience with workplace technology platforms including space management systems, digital room booking tools, and IoT-enabled building management systems
• Knowledge of sustainability practices and energy management programs aligned with corporate environmental goals and green building standards
• Familiarity with hybrid workplace models and modern workplace design trends that support flexible work arrangements
• Experience managing multinational corporate office environments with understanding of diverse stakeholder needs and cultural considerations
• Strong analytical skills with ability to leverage facility utilization data and KPIs to drive strategic decision-making and demonstrate ROI
• Background in change management and communication strategies that effectively engage employees during facility transitions, improvements, or maintenance activities