Facilities Operations & Reception Lead

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Workplace Executive to be the primary point of contact for building operations, coordinating facilities management, managing vendor relationships, and responding to client requests with professionalism.

You'll balance multiple priorities, communicate across stakeholders, and maintain meticulous attention to detail to deliver superior workplace experiences in a fast-paced, multi-floor office environment.

Qualifications

• 2–4 years in reception, front office, workplace services, or facilities coordination.
• Occupational First Aid Certificate from an approved body.
• Fire Warden certification or ability to obtain on hire.
• Mandarin proficiency to communicate with visitors and stakeholders.
• Ability to manage multiple priorities with high accuracy.
• Strong communication and interpersonal skills with visitors, vendors, and staff.
• Proficiency in Microsoft Office and visitor management systems.
• Customer service orientation with discretion and confidentiality.
• Knowledge of health and safety, emergency procedures, and evacuations.
• Flexibility for extended reception hours; 3 shifts (8am-5pm, 9am-6pm, 10am-7pm).
• Experience in multi-floor corporate offices with integrated facilities management.
• Familiarity with courier services and international shipping docs.
• Experience with CMMS tools and meeting room tech.

Responsibilities

• Serve as the main point of contact and tenant representative for building management.
• Manage reception operations including visitor management and access control.
• Process incoming and outgoing mail and courier services (local and international).
• Conduct site inspections, manage parking, room bookings, and lost-and-found.
• Serve as Fire Warden and First Aider in emergencies.
• Support maintenance arrangements and operational readiness.
• Prepare and distribute facilities communications to staff.
• Maintain records of visitor logs, courier shipments, stamps, and access cards.

Skills

Communication

Interpersonal skills

Attention to detail

Customer service

Discretion / confidentiality

Education

Occupational First Aid Certificate

Fire Warden certification

Tools

Microsoft Office Suite

Visitor management systems

Facilities management software

CMMS tools

Video conferencing equipment

Job description

Jones Lang LaSalle Incorporated in Singapore is seeking a Workplace Executive to be the primary point of contact for building operations, coordinating facilities management, managing vendor relationships, and responding to client requests with professionalism.

You'll balance multiple priorities, communicate across stakeholders, and maintain meticulous attention to detail to deliver superior workplace experiences in a fast-paced, multi-floor office environment.