F&B Service Lead: Elevate Guest Experience

Accor Asia Corporate Offices; Singapore; On-site; SGD 36,000 - 51,000; Full time

Benefits offered by this job

5-day work week

Duty meals are provided

Colleagues’ Discount and/or Preferent.

Flexible Benefit – Dental/Optical/Vac.

Medical and Wellness Benefit

Job summary

Raffles Hotel Singapore is seeking a Food & Beverage Service Executive to lead service operations in the Tiffin Room. You will supervise the restaurant team, ensure high guest satisfaction, and maintain service standards in line with Accor values.

The role requires minimum 2 years in an international restaurant, English communication skills, and a customer-focused mindset. Training and mentoring duties are part of the responsibilities, with a 5-day work week and meal benefits.

Qualifications

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.

Responsibilities

• Oversees Daily Operations and Achieving Targets.
• Supervises and participates in running an efficient operation in the assigned areas.
• Provides leadership and ensures service standards aligned with Accor values.
• Conducts regular on the job trainings for colleagues.
• Guides the departmental orientation for new hires.

Education

Certificate or diploma in hospitality or related field

Job description

Raffles Hotel Singapore is seeking a Food & Beverage Service Executive to lead service operations in the Tiffin Room. You will supervise the restaurant team, ensure high guest satisfaction, and maintain service standards in line with Accor values.

The role requires minimum 2 years in an international restaurant, English communication skills, and a customer-focused mindset. Training and mentoring duties are part of the responsibilities, with a 5-day work week and meal benefits.