F&B Server: Guest Experience & Upsell Specialist

KATONG HOLDINGS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coverage

25-50% F&B Discount at IHG Singapore Hotels

Special Employee Rate at all IHG Hotels worldwide

Room to Grow Opportunities

Job summary

KATONG HOLDINGS PTE. LTD. is looking for a Food & Beverage Agent at Baba Chews Restaurant, located in Hotel Indigo Singapore Katong. The ideal candidate will possess a valid Food and Hygiene Certificate and demonstrate strong customer interaction skills.

This role involves delivering high-standard service, upselling beverages, and resolving guest complaints. In return, the company offers a competitive salary package including medical benefits, a meal allowance, and discounts at IHG hotels worldwide.

Qualifications

• Must possess valid Food and Hygiene Certificate.
• Ability to read and write in English.
• Proven ability to deliver customer service.

Responsibilities

• Deliver high standard Food and Beverage service.
• Upsell beverages and maintain stock levels.
• Resolve guest complaints effectively.
• Communicate effectively with team members.

Skills

Customer interaction skills

Knowledge of Food and Beverage products

Ability to upsell

Communication skills

Education

Valid Food and Hygiene Certificate

Job description

KATONG HOLDINGS PTE. LTD. is looking for a Food & Beverage Agent at Baba Chews Restaurant, located in Hotel Indigo Singapore Katong. The ideal candidate will possess a valid Food and Hygiene Certificate and demonstrate strong customer interaction skills.

This role involves delivering high-standard service, upselling beverages, and resolving guest complaints. In return, the company offers a competitive salary package including medical benefits, a meal allowance, and discounts at IHG hotels worldwide.