F&B Operations Manager: Growth & Data-Driven (1-2 Stores)

Mapped; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Mapped is seeking an analytical, business-savvy Business Operations Manager to join our expanding team. This role combines strategic and operational duties for 1–2 stores, with strong business partnering responsibilities.

You will drive daily cafe operations, improve service quality, and lead a high-performing team. Use data to refine offerings and grow revenue while managing costs and vendor relationships.

Qualifications

• Bachelor’s Degree in Business or related field.
• 2–3 years in business operations or data/growth roles; F&B experience is a plus.
• Entrepreneurial, hands-on mindset with service-quality focus.

Responsibilities

• Drive daily cafe operations across 1–2 outlets.
• Develop and implement sales, cost and growth strategies.
• Use data to refine offerings and drive revenue.
• Lead staff hiring, training and development.
• Manage vendor relationships and inventory to control costs.
• Ensure compliance with health, safety and quality standards.

Skills

Analytical mindset

Data-driven

Leadership

Communication

Education

Bachelor’s Degree in Business

Job description

Mapped is seeking an analytical, business-savvy Business Operations Manager to join our expanding team. This role combines strategic and operational duties for 1–2 stores, with strong business partnering responsibilities.

You will drive daily cafe operations, improve service quality, and lead a high-performing team. Use data to refine offerings and grow revenue while managing costs and vendor relationships.