Business Operations Manager - Prominent Homegrown Cafe

Mapped; Singapore; Presencial; SGD 60.000 - 90.000; Tempo integral

Resumo da vaga

Mapped is seeking an analytical, business-savvy Business Operations Manager to join our expanding team. This role combines strategic and operational duties for 1–2 stores, with strong business partnering responsibilities.

You will drive daily cafe operations, improve service quality, and lead a high-performing team. Use data to refine offerings and grow revenue while managing costs and vendor relationships.

Qualificações

• Bachelor’s Degree in Business or related field.
• 2–3 years in business operations or data/growth roles; F&B experience is a plus.
• Entrepreneurial, hands-on mindset with service-quality focus.

Responsabilidades

• Drive daily cafe operations across 1–2 outlets.
• Develop and implement sales, cost and growth strategies.
• Use data to refine offerings and drive revenue.
• Lead staff hiring, training and development.
• Manage vendor relationships and inventory to control costs.
• Ensure compliance with health, safety and quality standards.

Conhecimentos

Analytical mindset

Data-driven

Leadership

Communication

Formação

Bachelor’s Degree in Business

Descrição da vaga

Our client is a prominent, locally grown F&B business dedicated to delivering premium food and beverage concepts to the Singaporean foodies. They have also expanded to a lifestyle brand with close to 10 outlets in Singapore. With a commitment to excellence and a passion for providing exceptional service, they have established themselves as a leader in the local F&B scene.

Job Summary:

We are looking for an analytical, business savvy Business Operations Manager to join our client’s expanding team. This role is well suited for someone with a driven, entrepreneurial mindset looking to take on both strategic and operational functions for a business and take full ownership of 1-2 stores under the brand in a strong business partnering role.

Key Responsibilities:

• Drive daily café operations, service quality, and team performance across 1-2 outlets
• Develop and implement sales, cost, and growth strategies to optimize profitability
• Use data (e.g. sales trends, customer demographics) to refine offerings and drive revenue
• Lead staff hiring, training, and development to build a strong team and service culture
• Maintain vendor relationships, manage inventory, and control operational costs
• Ensure compliance with health, safety, and quality standards across stores

Requirements:

• A Bachelor’s Degree in Business or related fields from a reputable university is mandatory
• Proven experience of at least 2-3 years in business operations or data/ growth driven roles, and ideally some operational experience in an F&B set up, is highly advantageous
• Entrepreneurial, hands on and go getter attitude, and service quality oriented mindset
• Analytical and data-driven with the ability to translate metrics into tangible business goals and priorities
• Ability to learn quickly and adapt to a fast paced environment, working both independently and collaboratively
• Good communication skills and leadership abilities

This role is perfect for a candidate who is commercially and operationally astute while possessing a knack for data analysis and people management. You will have the opportunity to learn a business from the ground up while also being part of an exciting, growth-driven, positive environment at one of the leading cafes in the local hemisphere.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you give us permission to store and use your data for recruitment purposes in accordance with our privacy policy.