F&B Service Captain — Elevate Guest Experience

BCH Hotel Investment Pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

BCH Hotel Investment Pte Ltd in Singapore is seeking a restaurant service professional to deliver exceptional customer-focused service under the direction of the Restaurant Manager or Supervisor. You will adhere to local hotel policies and procedures, health and safety regulations, and brand standards while providing high-quality F&B service.

The role emphasizes taking orders, serving meals and beverages, stocking, upselling beverages, and maintaining safety procedures.

Qualifications

• High school graduate.
• At least 1 year experience in restaurant food service.

Responsibilities

• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Communicates to his / her superior any difficulties, guest comments and other relevant information
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Food and beverage stock is stored in relation to hotel procedures
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

Skills

Customer service

Communication

Upselling

Food & beverage service

Education

High school diploma

Job description

BCH Hotel Investment Pte Ltd in Singapore is seeking a restaurant service professional to deliver exceptional customer-focused service under the direction of the Restaurant Manager or Supervisor. You will adhere to local hotel policies and procedures, health and safety regulations, and brand standards while providing high-quality F&B service.

The role emphasizes taking orders, serving meals and beverages, stocking, upselling beverages, and maintaining safety procedures.