F&B Guest Experience Host

Fairmont Hotels & Resorts; Singapore; On-site; SGD 17,000 - 25,000; Full time

Job summary

Fairmont Singapore is seeking an enthusiastic F&B team member to support guest service in our restaurant operations. You will greet guests, take orders, serve meals and operate the POS system with emphasis on accuracy and hospitality.

Minimum 1–2 years in food and beverage and fluency in English are required, with a friendly attitude and team orientation to deliver high standards of service.

Qualifications

• 1-2 years of F&B Experience Preferred.
• Read, write, speak English fluently.

Responsibilities

• Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
• Greet and farewell guests in a friendly, courteous manner
• Offer menu options, offer menu advice and take orders
• Serve food in efficient manner
• Operate and use POS
• Look for ways to upsell and add value
• Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
• Accuracy in order taking, timeliness in pickup and delivery of menu items
• Cleanliness and work safety in food preparation and service areas
• Perform or assist in the Hosting and Bartender duties whenever is required
• Perform opening shift and closing shift duties as assigned

Skills

Customer service

English proficiency

Education

GCE O level

Job description

Fairmont Singapore is seeking an enthusiastic F&B team member to support guest service in our restaurant operations. You will greet guests, take orders, serve meals and operate the POS system with emphasis on accuracy and hospitality.

Minimum 1–2 years in food and beverage and fluency in English are required, with a friendly attitude and team orientation to deliver high standards of service.