F&B Assistant

Alexandra Hospital, Singapore; Singapore; On-site; SGD 26,784 - 40,176; Full time

Job summary

Alexandra Hospital, Singapore is seeking a detail‑oriented administrative assistant to support diet control and meal operations. You will handle meal data, generate daily summaries, and ensure meals are prepared accurately in collaboration with the kitchen team."

You will also support stock control, liaise with Dietitians and Nursing staff, and maintain records of events and feedback. Strong English and IT skills are essential for success.

Qualifications

• Diploma in Food Science or Nutrition preferred.
• Minimum of 2 years of relevant experience.
• Proficient in English; strong communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Willing to work a 5‑day week, including shifts, weekends and public holidays.

Responsibilities

• Manage diet control administration and patient meal matters.
• Handle calls, enquiries and messages; relay to departments.
• Collate meal data for kitchen production summaries.
• Generate daily meal summaries and distribute to kitchen sections.
• Generate patient meal chits from the ordering system.
• Maintain daily events/complaints reports and follow up actions.
• Assist kitchen team during meal assembly and plating.
• Monitor operational KPIs and regular reports; flag discrepancies to supervisor.
• Coordinate with Dietitians and Nursing on meal requirements.
• Manage stock and inventory within the department; perform stock takes.

Skills

Communication skills

IT literacy

Teamwork

English proficiency

Multitasking

Education

Diploma in Food Science/Nutrition

Tools

Microsoft Office

Job description

Overview

The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department.

Job Responsibilities

• Manage diet control administration and patient meal-related matters
• Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments.
• Collate and update relevant meal data required by the kitchen for production summaries
• Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly
• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly
• Maintain a daily report of events and complaints, including actions taken
• Assist the kitchen team during meal assembly and plating, ensuring all meals are loaded accurately
• Monitor and track operational KPIs and other measurable indicators on a regular basis
• Collate and monitor operations reports regularly, highlighting any discrepancies or irregularities to the Reporting Officer
• Assist in coordinating with Dietitians, Speech Therapists, and the Nursing department on meal requirements
• Requisition, control, and maintain efficient utilisation of office supplies within the department
• Order, receive, issue, and perform stock takes of items as assigned
• Ensure all stock is stored correctly and in accordance with established guidelines
• Maintain and update the inventory management system regularly
• Organise and deliver goods from the stores to the relevant departments as required
• Prepare and write minutes of meetings
• Perform any other duties as assigned by the Reporting Officer

Requirements

• A minimum Diploma in Food Science, Food Nutrition, or equivalent qualification is preferred
• A minimum of 2 years of relevant working experience is preferred
• Strong communication, interpersonal, and phone etiquette skills
• Strong IT literacy with proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Hardworking, self-motivated, and able to thrive in a fast-paced, dynamic environment
• Able to work both independently and collaboratively as part of a team
• Proficient in both spoken and written English
• Able to perform manual handling, including carrying of heavy items
• Willing to work a 5-day work week, including shift duties, weekends, and public holidays
• Only Singapore Citizens and Singapore Permanent Residents may apply.