Executive (Training & Operations)

SOUP RESTAURANT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

SOUP RESTAURANT SINGAPORE PTE. LTD. is seeking a dedicated trainer to help train persons with disabilities in dim sum production and supervise their daily work at our central kitchen in Enabling Village, helping each trainee become a confident, productive, and independent team member.

You will co-facilitate on-the-job training, prepare visual SOPs, track progress, and liaise with SG Enable and partner agencies. A Diploma in Community and Social Services and English proficiency are preferred.

Qualifications

• Diploma with 1–3 years in social services, special education, job coaching or F&B.
• Diploma in Community and Social Services preferred; job coaching training is a plus.
• Experience supporting persons with special needs, including managing meltdowns.
• Comfortable working hands-on in a commercial kitchen; F&B or food production experience is a plus.
• WSQ FSC Level 1 or willing to obtain before starting or during employment.
• Excellent communication and interpersonal skills; English proficiency.
• Proficient in Microsoft Office.

Responsibilities

• Co-facilitate on-the-job training with the Lead Trainer, breaking tasks into simple steps, demonstrating and coaching trainees.
• Plan daily production with the kitchen team and assign tasks matched to each staff member’s strengths.
• Supervise PWD staff during production and ensure food safety, hygiene and quality standards.
• Maintain rosters, attendance, training and records; coordinate with caregivers and partner agencies.
• Support community programmes run from the kitchen and perform ad-hoc duties as assigned.

Skills

English

Communication skills

Interpersonal skills

Organisational skills

Microsoft Office

Problem solving

Calm under pressure

Education

Diploma in Community and Social Services

Tools

WSQ FSC Level 1

Job description

Job Objective

You will help train persons with disabilities (PWDs) in dim sum production and supervise their day-to-day work in our central kitchen in Enabling Village, helping each of them become a confident, productive and independent member of the team.

Job Responsibilities

Training

• Co-facilitate on-the-job training with the Lead Trainer, breaking each task into simple steps, demonstrating and coaching trainees
• Prepare and maintain visual SOPs, task cards and adapted tools such as shaping jigs and colour-coded guides
• Track each trainee’s attendance and progress, and support end-of-programme assessments

Day-to-day supervision of PWD staff

• Plan daily production with the kitchen team and assign tasks matched to each staff member’s strengths
• Supervise PWD staff during production and ensure food safety, hygiene and quality standards are met
• Ensure the safety and wellbeing of each staff member, watch for signs of ill health or emotional distress, and respond calmly, including during meltdowns
• Give regular, encouraging feedback and help each staff member build independence over time

Partners, caregivers and administration

• Act as the main point of contact for caregivers, job coaches and partner agencies such as SG Enable, TOUCH and special schools
• Coordinate trainee referrals and intake with partner organisations
• Maintain rosters, attendance, training and food safety records, and prepare progress reports, including for grant applications
• Support community programmes run from the kitchen as required
• Any other ad-hoc duties as assigned

Job Requirement

• Min Diploma with 1–3 years of relevant working experience in social services, special education, job coaching or F&B. Entry-level candidates are welcome to apply.
• Preferably a Diploma in Community and Social Services (or equivalent or higher certification); job coaching training is a plus
• Experience supporting persons with special needs, including managing meltdowns
• Comfortable working hands-on in a commercial kitchen; F&B or food production experience is an advantage, and dim sum or pastry experience is a plus
• WSQ Food Safety Course (FSC) Level 1, or willing to obtain it before starting or during employment
• Patient, calm and encouraging, with good communication and interpersonal skills
• Strong organisational and time management skills, with the ability to prioritise and multi-task in a busy kitchen
• Attention to detail and problem-solving skills
• Required language(s): English
• Proficient in computer skills like Microsoft Office