Temporary F&B Assistant (3 months)

Alexandra Hospital; Singapore; In loco; SGD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Alexandra Hospital is seeking a detail-oriented administrator to support diet control and patient meal operations. You will handle meal data, generate daily summaries, and assist kitchen staff during meal assembly.

The role requires strong communication, IT skills, and the ability to work independently within a hospital setting. Prior experience in food service or similar environments is advantageous.

Competenze

• Minimum NITEC or Diploma in Food Science, Food Nutrition or related discipline.
• WSQ Food Safety Course Level 1 certification required.
• Good communication and interpersonal skills with phone etiquette.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Able to work independently and as part of a team in a fast-paced environment.

Mansioni

• Manage diet control administration and patient meal-related matters.
• Handle telephone calls, enquiries and feedback; relay messages to relevant departments.
• Collate and update meal data required by the kitchen for production summaries.
• Generate daily meal summaries and distribute to kitchen sections.
• Generate patients' meal chits from the system for meal assembly.
• Assist kitchen team during meal assembly and plating, ensuring accuracy.
• Manage office supplies and perform stock checks for department.
• Receive, issue and transport items; maintain proper storage per guidelines.
• Organise and deliver goods from stores to departments as required.
• Conduct patient meal satisfaction surveys to drive service improvements.
• Support daily staff meal orders, including collation, collection, and payments.
• Support day-to-day administrative and office duties for efficient operations.

Conoscenze

Communication skills

Phone etiquette

IT literacy

Teamwork

English proficiency

Manual handling

Formazione

NITEC or Diploma in Food Science/Nutrition

WSQ Food Safety Course Level 1

Strumenti

MS Office Suite (Word, Excel, PowerPoint)

Descrizione del lavoro

Overview

The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department.

Job Responsibilities

• Manage diet control administration and patient meal-related matters
• Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments.
• Collate and update relevant meal data required by the kitchen for production summaries
• Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly
• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly
• Assist the kitchen team during meal assembly and plating, ensuring all meals are loaded accurately
• Requisition, control, and maintain efficient utilisation of office supplies within the department
• Receive, issue, and perform stock takes of assigned items. Ensure all stock is stored correctly and in accordance with established guidelines.
• Organise and deliver goods from the stores to the relevant departments as required
• Conduct and collate patient meal satisfaction surveys to gather actionable feedback, supporting continuous improvement in food quality and service delivery.
• Assist in the management of daily staff meal orders, including order collation, collection coordination, and accurate payment processing.
• Support the department's day-to-day administrative and operational functions, including general office duties such as documentation, filing, and the production of poster and signage, to ensure smooth and efficient departmental operations.
• Perform any other duties as assigned by the Reporting Officer

Requirements

• Qualification: A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred. Candidates with relevant working experience in a similar field will also be considered.
• Certification: Candidates must possess a valid WSQ Food Safety Course Level 1 certificate, demonstrating foundational knowledge in food hygiene and safety standards.
• Possess good communication, interpersonal and phone etiquette skills.
• Demonstrate strong IT literacy with proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Able to work both independently and collaboratively as part of a team, adapting effectively to a dynamic work environment.
• Proficient in both spoken and written English.
• Able to perform manual handling tasks, including lifting and carrying of heavy items.

Only Singapore Citizens and Singapore Permanent Residents may apply.