Temporary F&B Assistant (3 months)

Alexandra Hospital, Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Alexandra Hospital, Singapore is seeking a capable administrative operations assistant to support diet control, patient meal coordination and related office tasks. The role blends administration, operations and customer service to ensure smooth department functioning.

You will handle meal data, generate daily summaries, manage meal chits, assist kitchen staff, and maintain supplies while delivering accurate messages across departments.

Qualifications

• NITEC or Diploma in Food Science, Food Nutrition or related discipline.
• WSQ Food Safety Course Level 1 certificate.
• Excellent communication and phone etiquette.
• Proficient in MS Office applications (Word, Excel, PPT).
• Able to work independently and in a team.
• Strong English communication, both written and spoken.

Responsibilities

• Manage diet control administration and patient meal matters.
• Handle calls, enquiries and feedback; relay messages to departments.
• Collate meal data for kitchen production summaries.
• Generate and distribute daily meal summaries to kitchen sections.
• Create patient meal chits via the ordering system for kitchen use.
• Assist kitchen staff during meal assembly and plating.
• Manage office supplies and stock within the department.
• Receive, issue and stock take assigned items; store per guidelines.
• Deliver goods from stores to departments as required.
• Conduct patient meal satisfaction surveys for feedback and improvement.
• Assist with daily staff meal orders and payment processing.
• Support day-to-day admin and operations, including documentation and signage.
• Perform other duties as assigned by Reporting Officer.

Skills

Customer service

Communication

MS Office skills

Phone etiquette

Teamwork

English proficiency

Education

NITEC or Diploma in Food Science/Nutrition

Tools

MS Excel

MS Word

PowerPoint

Job description

The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department.

Job Responsibilities

• Manage diet control administration and patient meal-related matters
• Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments.
• Collate and update relevant meal data required by the kitchen for production summaries
• Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly
• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly
• Assist the kitchen team during meal assembly and plating, ensuring all meals are loaded accurately
• Requisition, control, and maintain efficient utilisation of office supplies within the department
• Receive, issue, and perform stock takes of assigned items. Ensure all stock is stored correctly and in accordance with established guidelines.
• Organise and deliver goods from the stores to the relevant departments as required
• Conduct and collate patient meal satisfaction surveys to gather actionable feedback, supporting continuous improvement in food quality and service delivery.
• Assist in the management of daily staff meal orders, including order collation, collection coordination, and accurate payment processing.
• Support the department's day-to-day administrative and operational functions, including general office duties such as documentation, filing, and the production of poster and signage, to ensure smooth and efficient departmental operations.
• Perform any other duties as assigned by the Reporting Officer

Requirements

• Qualification: A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred. Candidates with relevant working experience in a similar field will also be considered.
• Certification: Candidates must possess a valid WSQ Food Safety Course Level 1 certificate, demonstrating foundational knowledge in food hygiene and safety standards.
• Possess good communication, interpersonal and phone etiquette skills.
• Demonstrate strong IT literacy with proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Able to work both independently and collaboratively as part of a team, adapting effectively to a dynamic work environment.
• Proficient in both spoken and written English.

Able to perform manual handling tasks, including lifting and carrying of heavy items.

Only Singapore Citizens and Singapore Permanent Residents may apply.