Executive, Trainer Scheduling & Coordination (Contract)

NTUC LearningHub Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A training organization in Singapore is looking for a Trainer Scheduling & Coordination professional. This role involves managing trainer schedules, coordinating classes, and maintaining records. Applicants should hold a diploma or higher and have strong organizational skills. The position requires effective communication with trainers and an ability to work independently in a fast-paced environment. Proficiency in Microsoft Excel and scheduling tools is essential. This is a contract position until September 30, 2027.

Qualifications

• Diploma or higher in Business Administration, HR Management, Education or related fields.
• Prior experience in coordination, scheduling, training operations, or freelancer management is an advantage.
• Highly meticulous and detail-oriented with strong interpersonal and communication skills.

Responsibilities

• Receive and process monthly course requests and language requirements.
• Coordinate and schedule trainers for classes based on demand.
• Maintain an updated calendar and system of course schedules.

Skills

Coordination

Interpersonal skills

Attention to detail

Problem-solving

Education

Diploma or higher in Business Administration

Human Resource Management

Education or related fields

Tools

Microsoft Excel

Scheduling tools

Job description

*Please note that this is a contract position till 30 Sep 2027.

Trainer Scheduling & Coordination

• Receive and process monthly course requests and language requirements from the MWC.
• Coordinate and schedule trainers for English and native language classes based on demand and trainer availability.
• Maintain an updated calendar and system of course schedules and trainer assignments.
• Proactively collect and forecast trainer availability monthly.
• Reassign trainers or make alternative arrangements when trainers are sick or unavailable at short notice.

Trainer Management

• Communicate clearly and regularly with a pool of approved freelance trainers.
• Build positive working relationships with trainers and act as a key point of contact.
• Support the onboarding of new trainers as needed.
• Monitor trainer performance and gather feedback when necessary.

Administrative & Support Duties

• Maintain accurate trainer records, including certifications, availability, and assignment history.
• Ensure accurate and error-free documentation and scheduling.
• Provide support to other training operations when necessary.

Requirements

• Diploma or higher in Business Administration, Human Resource Management, Education, or related fields.
• Prior experience in coordination, scheduling, training operations, or freelancer management is an advantage.
• Highly meticulous and detail-oriented — accuracy is essential.
• Strong interpersonal and communication skills — able to liaise effectively with both internal staff and external trainers.
• Able to work independently and under pressure in a fast-paced environment.
• Proficient in Microsoft Excel and scheduling tools; comfortable with digital platforms for communication and record-keeping.
• Problem-solver with a proactive and calm approach to last-minute changes or challenges.