Executive/Senior Executive Planning & Operations (3-year Contract), SMUA

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An educational institution in Singapore is seeking a candidate for managing course operations at the Academy. The role involves facilitating seamless operations for both face-to-face and online courses, managing student assistants, and ensuring effective administration. Candidates should have a degree or diploma with at least 2 years of relevant experience and possess strong service orientation along with collaboration and communication skills.

Benefits

Competitive compensation packages

Generous professional development opportunities

Attractive benefits and welfare

Qualifications

• At least 2 years of relevant experience.
• Preferred experience in training, administration, or course coordination.

Responsibilities

• Facilitating seamless operations of Academy courses.
• Managing face-to-face and online courses effectively.
• Supporting the management and deployment of Student Assistants.

Skills

Service-oriented mindset

Attention to detail

Problem-solving

Collaboration skills

Communication skills

Adaptability

Resourcefulness

Education

Degree or Diploma in relevant field

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Facilitating seamless operations of Academy courses through catering, logistical and administrative support.
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners.
• Managing both face-to-face and online courses, ensuring their effective administration.
• Occasionally need to support programmes that are conducted outside normal office hours. Flexible off days will be compensated for such work deployment.
• Other duties as assigned.

QUALIFICATIONS

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Preferred experience in training, administration, or course coordination.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University