Executive, Sales Operations

Private Advertiser; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Private Advertiser in Singapore is seeking an Executive, Business Operations to provide back-end administrative and operational support to the Short-Term Rental team, ensuring rental records, invoicing, and fleet data are accurately maintained.

The role is largely administrative and coordination-focused, directing customer service matters to the appropriate teams and supporting internal stakeholders with reports and data updates.

Qualifications

• 2+ years in administrative support, sales operations, rental ops, logistics or customer service coordination preferred.
• Strong attention to detail with accurate documentation management.
• Good organizational and coordination skills to handle multiple tasks and deadlines.
• Proficiency in Microsoft Office, especially Excel; ERP systems experience is advantageous.
• Clear communication with internal teams and customers when required.

Responsibilities

• Prepare and issue rental agreements with accurate customer details, terms, rates and documents.
• Update and maintain records for vehicle bookings, extensions, collections, returns and fleet availability.
• Monitor lease end dates and follow up on vehicles due for return.
• Process extension requests and update related records and stakeholders.
• Prepare invoices, process down payments, and support billing documentation for rentals.
• Coordinate vehicle collection and return arrangements, including scheduling and document readiness.
• Direct customer enquiries about breakdowns, accidents, damage or issues to the appropriate team.
• Maintain accurate rental, customer, billing and fleet records in relevant systems.
• Support the team with reports, data updates, filing and other admin duties as required.

Skills

Attention to detail

Organizational skills

Excel & ERP familiarity

Communication skills

Documentation accuracy

Tools

ERP systems

Job description

The Executive, Business Operations provides back-end administrative and operational support to the Short-Term Rental team. You will ensure rental documentation, booking records, invoicing, and vehicle return schedules are accurately maintained, while coordinating with internal departments to support smooth rental operations.

This role is primarily administrative and coordination-focused. Customer service matters such as vehicle breakdowns, accidents, or repair enquiries will be directed to the relevant Customer Care or operational team for follow-up.

• Prepare and issue rental agreements, ensuring customer details, rental terms, rates, and supporting documents are accurate.

• Update and maintain records for vehicle bookings, rental extensions, collections, returns, and fleet availability.

• Monitor vehicle lease end dates and follow up on vehicles due for return.

• Process customers’ extension requests and update rental agreements, booking records, and relevant internal stakeholders accordingly.

• Prepare invoices, process down payments, and support billing-related documentation for rental transactions.

• Coordinate internally on vehicle collection and return arrangements, including scheduling and document readiness.

• Direct customer enquiries relating to vehicle breakdowns, accidents, damage, or technical issues to the relevant Customer Care or operational department.

• Maintain accurate rental, customer, billing, and fleet records in the relevant systems.

• Support the team with reports, data updates, filing, and other administrative duties as required.

What we are looking for

• At least 2 years of experience in administrative support, sales operations, rental operations, logistics, transport, or customer service coordination is preferred.

• Strong attention to detail and ability to manage documentation accurately.

• Good organisational and coordination skills, with the ability to handle multiple tasks and deadlines.

• Proficient in Microsoft Office, especially Excel; experience with fleet, rental, booking, or ERP systems is advantageous.

• Good communication skills to liaise effectively with internal teams and customers when required.

• Experience in the automotive or car rental industry will be an added advantage.