Operations Admin

Pan Pacific Van & Truck Leasing Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Pan Pacific Van & Truck Leasing Pte Ltd is seeking an organized and proactive individual to handle customer, vehicle and booking administrative tasks in a fast-paced environment.

You will process documents, assist onboarding, and follow up on invoices and cases while ensuring accurate records and timely responses to inquiries.

Qualifications

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong communication and interpersonal skills.
• Organised and detail-oriented.
• Able to work independently and follow up on tasks effectively.

Responsibilities

• Handle customer, vehicle and booking related administrative processes.
• Process and verify documents, agreements and supporting paperwork.
• Attend to inbound customer enquiries from existing and potential customers.
• Assist in onboarding and verification of new customers.
• Investigate and follow up on customer complaints, vehicle damage cases, and rental incidents.
• Follow up on invoices, payments and pending cases.
• Prepare and maintain operational reports.
• Other ad-hoc duties assigned

Skills

Strong communication

Interpersonal skills

Organised and detail-oriented

Independent working

Tools

Microsoft Office

Job description

Key Responsibilities

• Handle customer, vehicle and booking related administrative processes.
• Process and verify documents, agreements and supporting paperwork.
• Attend to inbound customer enquiries from existing and potential customers.
• Assist in onboarding and verification of new customers.
• Investigate and follow up on customer complaints, vehicle damage cases, and rental incidents.
• Follow up on invoices, payments and pending cases.
• Prepare and maintain operational reports.
• Other ad-hoc duties assigned

Key Requirements

• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Strong communication and interpersonal skills
• Organised and detail-oriented
• Able to work independently and follow up on tasks effectively.