Executive, HR Shared Services

SPH Media; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

SPH Media is seeking an HR Shared Services Executive to manage HR operations across the employee lifecycle in Singapore. You will oversee onboarding, payroll, benefits administration, and maintain accurate records to ensure data integrity.

You will support day-to-day HR processes, drive process improvements, handle employee claims, coordinate with vendors, and assist with regulatory submissions and reporting to meet compliance standards.

Qualifications

• Onboarding, payroll, and benefits administration experience.
• Experience maintaining accurate employee records and data integrity.
• 2–3 years of relevant HR experience.
• Solid knowledge of Employment Act (EA) and HR practices.
• Proficient in Microsoft Office Suite.
• Experience with SAP or SuccessFactors.
• RPA experience in HR is advantageous.

Responsibilities

• Data Management: Maintain and update employee information in HRIS for payroll and benefits.
• Onboarding and Offboarding: Oversee onboarding for new hires and offboarding for leavers.
• Process Improvement: Identify improvements to increase HR efficiency and accuracy.
• Claims Processing: Manage and process employee claims and benefits.
• Vendor Coordination: Collaborate with vendors to resolve claims and benefits issues.
• Compliance and Reporting: Assist regulatory submissions and reimbursements via CPF portal.

Skills

HR operations

HR compliance

Communication skills

Team collaboration

Independent working

Education

Diploma/ Degree in Business or HR Management

Tools

SAP

SuccessFactors

RPA for HR

Microsoft Office Suite

Job description

SPH Media is a leading media organisation in Singapore, delivering trusted journalism and engaging content across print, digital, radio, and other platforms. We are committed to upholding journalistic integrity while innovating in a rapidly evolving media landscape.

About the role

The HR Shared Services Executive plays a vital role in managing HR operations, ensuring efficiency and compliance throughout the employee lifecycle. Key responsibilities include overseeing day-to-day HR processes such as onboarding, payroll, and benefits administration, while maintaining accurate employee records and data integrity.

The scope of responsibilities includes the following

• Data Management: Maintain and update employee information in the Human Resource Information System (HRIS), ensuring accuracy and timeliness for payroll processing and benefits administration
• Onboarding and Offboarding: Oversee the onboarding process for new hires and manage the offboarding process for leavers
• Process Improvement: Identify opportunities to enhance HR processes and implement changes to increase efficiency and accuracy
• Claims Processing: Manage and process employee claims and benefits promptly, addressing exceptions and complex queries
• Vendor Coordination: Collaborate with vendors to resolve any issues related to claims and benefits
• Compliance and Reporting: Assist in regulatory submissions (e.g. Work Injury Compensation Act ) and manage reimbursement processes through platforms such as the CPF portal

Required Qualifications

• Diploma/ Degree in Business or HR Management
• 2 to 3 years of relevant experience
• Strong knowledge of Employment Act (EA) and HR practices
• Proficient in Microsoft Office Suite
• Ability to work independently as well as collaboratively in a team environment
• Good communication and interpersonal skills
• Prior working knowledge in SAP or SuccessFactors is essential
• Experience with RPA for HR service delivery would be advantageous