Executive HR Services: Operations & Stakeholder Advocate

VITAL (Ministry of Finance); Singapore; On-site; SGD 42,000 - 58,000; Full time

Job summary

VITAL (Ministry of Finance) is seeking a proactive Executive to join the HR Services team in Singapore. You will manage and administer HR services for service partners across appointment, onboarding, deployment, and benefits, ensuring SOP compliance and timely processing.

Ideal candidates have 1–2 years in HR processing, good communication, and strong IT literacy with MS Office and HR systems like Workday/SAP. The role emphasizes accuracy, stakeholder management, and continuous improvement.

Qualifications

• 1 to 2 years of experience in HR processing and handling of HR system is preferred; candidates with willingness to learn are welcome to apply.
• Preferred Course of Studies in Business Administration or Human Resource.
• Strong judgement and analytical skills.
• Good attention to details.
• Ability to work under pressure and deliver within stipulated timelines.

Responsibilities

• Processing administrative HR services for various client government agencies accurately and in a timely manner in accordance to the SOPs while ensuring compliance with policies and regulations.
• Administer HR services on recruitment, onboarding, pre-service appointments, in-service appointments, deployment, benefits, leave, medical screening, learning, scholarships, sponsorships, course administration and exit administration
• Prepare and issue letters/emails correspondences and related documents
• Conduct appointment formalities
• Process personnel records for new hires, in-service officers, staff movements within/across agencies, re-employed officers and officers leaving service in the HR system.
• Administer signing of training agreements/scholarships deeds to officers
• Undertake administrative work such as document filing/retrieval and photocopying where necessary
• Update HR transactions in HR system based on SOP and submit to HR Supervisor in accurate and timely manner
• Liaise with stakeholders to ensure timely resolution of operational issues.
• Liaise with external vendors such as training providers or medical screening providers
• Attend meetings and share post-meeting updates.
• Compile reports/submissions following established formats and SOP
• Carry out periodic reviews and archive file records regularly based on data policy
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners.
• Provide excellent customer service and timely response to service partners to address their queries
• Work with assigned vendors where related to the business process
• Constantly review work processes and systems and suggest possible improvements to achieve greater efficiency and effectiveness
• Participate in the implementation of change management to work processes due to changes in HR system, HR policy or new technologies
• Participate or volunteer in department, cross-departmental and organisation level initiatives, ad-hoc projects or tasks assigned by supervisors or by the organisation.

Skills

HR processing

HR systems

Stakeholder management

Communication skills

Analytical skills

Attention to detail

Team collaboration

Education

Bachelor's in Business Admin or HR

Tools

MS Office

Workday

SAP

PowerBI/Tableau

Access/VBA

Job description

VITAL (Ministry of Finance) is seeking a proactive Executive to join the HR Services team in Singapore. You will manage and administer HR services for service partners across appointment, onboarding, deployment, and benefits, ensuring SOP compliance and timely processing.

Ideal candidates have 1–2 years in HR processing, good communication, and strong IT literacy with MS Office and HR systems like Workday/SAP. The role emphasizes accuracy, stakeholder management, and continuous improvement.