Event Assistant | Corporate Event | Training Provided | 9755

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Job summary

The Supreme Hr Advisory Pte Ltd is seeking an Assistant Planner to coordinate corporate events, manage client inquiries, and support site visits. You will work in shifts, including weekends and public holidays, with a base salary ranging from SGD 2,500 to SGD 3,500 plus AWS and a variable bonus.

Office at City Hall, Singapore, and you will play a hands-on role in planning, executing and promoting weddings and events in collaboration with planners and marketing.

Qualifications

• At least a Diploma in any field.
• Training Provided.
• Willing to work weekends, off days are rostered.

Responsibilities

• Represent and promote company services, create an exceptional client experience, and support site visit management.
• Serve as primary customer service contact for inquiries from various sales channels with professional follow-up by phone or email.
• Evaluate enquiries and recommend wedding services and packages per Sales Measures and company policies.
• Organise and secure client site visits with the planner according to staff schedule.
• Manage customer feedback including responding to client complaints.
• Assist planners and Chief Planner with site visits, event execution, and related needs.
• Assist Marketing with Social Media postings or media publications to promote weddings and events.
• Liaise with vendors or professionals in the wedding industry for in-house events or collaborations.

Skills

Customer service

Event coordination

Vendor liaison

Site visit management

Education

Diploma in any field

Job description

Assistant Planner | Corporate Event

Working days & hours –By shifts every month, including weekend &public holiday

44 Hours / Per Week , require to commit work on weekend, roster off day.
Basic Salary: $2500 - $3500 + AWS + Variable Bonus

Office at City Hall, Singapore

JOB SCOPE

1. Professionally represent and promote company services and creating an exceptional customer experience for clients and support site visit management.
2. Act as primary customer service contact for all enquiries from various sales channels, ensure a proactive and prompt follow-up via email or phone call to all sales enquiries, with professional and confident telephone or email etiquette.
3. Responsible for examining and evaluating enquiries content before recommending relevant wedding services and packages according to client requirement based on company Sales Measures, company policies and procedures and compliance with applicable regulations andlaws.
4. Organise and secure client site visit with the planner according to staff schedule .
5. Manage customer feedback including responding to client complaint
6. Assist planners & Chief Planner with site visit, event execution and others related event needs or requirements
7. Assist Marketing Department for Social Media postings or various media publication to promote both weddings and events if necessary
8. Approach and liaise with vendors or professionals in the wedding industry for in-house events or collaborations when necessary.

Job requirement

• At least a Diploma in any field
• Training Provided
• Willing to work weekends, off days are roster.

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279