Assistant Event Planner | Training Provided | 9755

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking an Assistant Planner to support corporate event planning in Singapore. You will handle client inquiries, coordinate site visits, and assist planners with event execution while maintaining a high standard of service.

This full-time role requires weekend work on a roster, a diploma in any field, and training provided; basic salary ranges from SGD 2,500 to SGD 3,500 plus AWS and variable bonus.

Qualifications

• At least a Diploma in any field.
• Training Provided.
• Willing to work weekends; rostered off days.

Responsibilities

• Represent and promote company services and ensure client satisfaction.
• Be the primary customer service contact for sales enquiries via email or phone.
• Evaluate enquiry content and recommend wedding services per policies.
• Organise and secure client site visits with the planner.
• Manage and respond to customer feedback and complaints.
• Assist planners with site visits, event execution and related needs.
• Support Marketing with social media posts for weddings and events if needed.
• Liaise with vendors and professionals for in-house events or collaborations.

Skills

Customer service

Site visit management

Email etiquette

Vendor liaison

Education

Diploma

Job description

Assistant Planner | Corporate Event

Working days & hours –By shifts every month, including weekend &public holiday

44 Hours / Per Week , require to commit work on weekend, roster off day.
Basic Salary: $2500 - $3500 + AWS + Variable Bonus

Office at City Hall, Singapore

JOB SCOPE

1. Professionally represent and promote company services and creating an exceptional customer experience for clients and support site visit management.
2. Act as primary customer service contact for all enquiries from various sales channels, ensure a proactive and prompt follow-up via email or phone call to all sales enquiries, with professional and confident telephone or email etiquette.
3. Responsible for examining and evaluating enquiries content before recommending relevant wedding services and packages according to client requirement based on company Sales Measures, company policies and procedures and compliance with applicable regulations andlaws.
4. Organise and secure client site visit with the planner according to staff schedule .
5. Manage customer feedback including responding to client complaint
6. Assist planners & Chief Planner with site visit, event execution and others related event needs or requirements
7. Assist Marketing Department for Social Media postings or various media publication to promote both weddings and events if necessary
8. Approach and liaise with vendors or professionals in the wedding industry for in-house events or collaborations when necessary.

Job requirement

• At least a Diploma in any field
• Training Provided
• Willing to work weekends, off days are roster.

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279