8312- Assistant Event Planner | Wedding Events (Training Provided)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Event Planner for Wedding Events.

Training is provided, and the role requires working weekends with rostered off days. The office is located near City Hall in Singapore, and you will professionally represent the company while delivering exceptional client experiences during wedding events and site visits. You will handle enquiries across sales channels, coordinate site visits, and assist planners with event execution and media

Qualifications

• Diploma in any field.
• Training Provided.
• Willing to work weekends, off days roster.

Responsibilities

• Represent and promote company services while delivering excellent customer experience for wedding clients.
• Handle enquiries from multiple sales channels with prompt follow-up via email or phone.
• Assess enquiries and recommend wedding services based on client needs and company policies.
• Organise client site visits with planners according to staff schedule.
• Manage customer feedback including responding to complaints.
• Assist planners with site visits, event execution and related needs.
• Support Marketing with social media postings or media publications when needed.
• Liaise with vendors for in-house events or collaborations as required.

Skills

Customer service

Communication

Teamwork

Education

Diploma

Job description

Assistant Event Planner | Wedding Events (Training Provided)

• Working days –By shifts every month, including weekend &
  public holiday

• Working hours -44 Hours / Per Week , require to commit work on weekend, roster off day.

• Office located at City Hall, Singapore

JOB SCOPE

1. Professionally represent and promote company services and creating an exceptional customer experience for clients and support site visit management.

2. Act as primary customer service contact for all enquiries from various sales channels, ensure a proactive and prompt follow-up via email or phone call to all sales enquiries, with professional and confident telephone or email etiquette.

3. Responsible for examining and evaluating enquiries content before recommending relevant wedding services and packages according to client requirement based on company Sales Measures, company policies and procedures and compliance with applicable regulations andlaws.

4. Organise and secure client site visit with the planner according to staff schedule .

5. Manage customer feedback including responding to client complaint

6. Assist planners & Chief Planner with site visit, event execution and others related event needs or requirements

7. Assist Marketing Department for Social Media postings or various media publication to promote both weddings and events if necessary

8. Approach and liaise with vendors or professionals in the wedding industry for in-house events or collaborations when necessary.

Job requirement

• At least a Diploma in any field

• Training Provided

• Willing to work weekends, off days are roster.