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Housing & Development Board is seeking an Estate Manager in the Sales Department's Planning Section to drive digital transformation and system enhancements by gathering business requirements and translating them into product specs.
You will lead end-to-end improvements, coordinate design and rollout with technical teams, manage testing, and oversee the HDB Flat Portal and other sales systems, while supporting sales planning and operations.
As an Estate Manager in the Sales Department's Planning Section, you will drive digital transformation and system enhancement initiatives by gathering and analysing business requirements, developing product and technical specifications, contributing to product roadmap planning, coordinating solution design and implementation, managing system testing and rollout, and overseeing the administration of the HDB Flat Portal, other sales systems, and vendor relationships. You will also support sales planning and operational work, while serving as a key bridge between operations and technology to improve processes, enhance service delivery, and support HDB's digital roadmap for streamlining the new flat buying journey. The role requires strong analytical, project management, communication, and stakeholder management skills, along with an interest in technology, user-centred design, and digital service delivery.
As an Estate Manager (EM) in the Sales Department's Planning Section, you will drive digital transformation and system enhancement initiatives.
Your role primarily involves leading end-to-end system improvements through:
You will serve as a crucial bridge between operations and technology, evaluating process improvements to enhance service delivery and contributing to HDB's digital roadmap for streamlining the new flat buying journey. The role requires strong analytical and project management skills, technical aptitude, and the ability to drive product outcomes while maintaining service excellence.
Successful candidates will be offered a 1+1 year contract.
All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.