Adminstrative Executive

Housing and Development Board; Singapore; On-site; SGD 45,000 - 74,000; Full time

Job summary

Housing and Development Board in Singapore seeks a dedicated role to deliver quality services to flat applicants and residents, advising on eligibility letters, flat sales, resale, and housing loans.

You will also handle document preparation, processing of applications, accounting and budgetary support, payments, and contribute to IT solutions through user requirements and testing.

Successful candidates are expected to be meticulous, independent, numerate, with proficient Microsoft software usage.

Qualifications

• Strong passion for customer service.
• Effective communication and interpersonal skills.
• Critical thinking with good organisational and project management abilities.
• Meticulous, independent, numerate, and proficient in Microsoft Office.

Responsibilities

• Deliver quality services to applicants and residents of HDB flats.
• Advise and interact with applicants/residents on matters relating to HDB Flat Eligibility letters, flat sales, resale and housing loans.
• Prepare and verify documents, process applications, and provide accounting and budgetary support and/or collection of payments.

Skills

Customer service

Communication

Interpersonal skills

Critical thinking

Organisational skills

Project management

Numeracy

Tools

Microsoft Office

Job description

What the role is:

You will be responsible for delivering quality services to HDB flat applicants and residents by advising and interacting with them on matters related to HDB Flat Eligibility letters, flat sales, resale, and housing loans, while performing supporting tasks such as document preparation and verification, application processing, accounting and budgetary support, payment collection, and contributing to IT solution implementation through user requirements preparation and acceptance testing, with the flexibility to take on different job duties based on manpower needs.

What you will be working on:

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB’s sale of flats, resale of flats and/or HDB housing loan.

You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing.

During your employment, you will need to perform different job duties where manpower is needed.

What we are looking for:

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure

Be meticulous, independent, numerate, and proficient in using Microsoft software.

Successful candidates will be offered a 1+1 year contract.

About Housing and Development Board

We are Singapore's public housing authority and a statutory board under the Ministry of National Development. We take pride in creating homes and towns that form a quality living environment for the young and old. Throughout the years, our continuous innovation and upgrading programmes have ensured that the heartland remain our cherished home.Join us in making a difference to the heartlands and communities that matter to us. Take on the challenge of shaping the nation’s skyline and landscape. With the wide range of opportunities available in HDB, you play an integral part in redefining the future of public housing and improving the lives of Singaporeans.