ERP Application Support (Manufacturing/ 1-Yr Contract Renewable/ UP $6k)

PANASONIC INDUSTRIAL DEVICES SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

WFH options

Medical benefits

Dental benefits

Training programs

Gym & recreational facilities

Nearby Bedok MRT

Job summary

PANASONIC INDUSTRIAL DEVICES SINGAPORE PTE. LTD. is seeking an experienced ERP Application Support professional to coordinate and deliver ERP initiatives across Asia Pacific. You will lead projects, provide Level 2 support, and work with IT and business stakeholders to capture requirements and optimize processes.

The role requires 3+ years in IT application support, strong SQL/data analysis skills, and familiarity with SDLC/Agile. SAP S/4HANA experience is a plus; travel may be required.

Qualifications

• Minimum 3 years of related experience in IT application support.
• Experience with SDLC and Agile methodologies.
• Strong knowledge of ERP systems.
• Proficient in SQL and data analysis.
• Experience in manufacturing sector is a plus.
• SAP S/4HANA experience is advantageous.

Responsibilities

• Lead and coordinate ERP projects across Asia Pacific entities, including project planning, implementation, testing, deployment, training, system upgrades, migrations, and post-go-live support.
• Provide Level 2 application support and troubleshooting for ERP systems.
• Work closely with the ERP Helpdesk team to ensure system stability and timely resolution of user issues.
• Partner with business stakeholders to gather, analyse, and document business requirements.
• Identify opportunities for process improvement, system optimisation, and business value creation.
• Collaborate with development teams, regional ERP support teams, and IT stakeholders to deliver effective system solutions.
• Manage change requests and support User Acceptance Testing (UAT) to ensure successful project delivery.
• Develop and maintain system documentation, user guides, knowledge base articles, and training materials.
• Travel overseas when required.

Skills

ERP systems

SQL

Project management

Data analysis

SDLC & Agile

Communication

Education

Degree in Computer Science/IT

Tools

SAP S/4HANA

Job description

Job Description

The successful candidate will be responsible for supporting and coordinating ERP application activities across the organisation. Key responsibilities include:

• Lead and coordinate ERP application projects across Asia Pacific entities, including project planning, implementation, testing, deployment, training, system upgrades, migrations, and post-go-live support.
• Provide Level 2 application support and troubleshooting for ERP systems.
• Work closely with the ERP Helpdesk team to ensure system stability and timely resolution of user issues.
• Partner with business stakeholders to gather, analyse, and document business requirements.
• Identify opportunities for process improvement, system optimisation, and business value creation.
• Collaborate with development teams, regional ERP support teams, and IT stakeholders to deliver effective system solutions.
• Manage change requests and support User Acceptance Testing (UAT) to ensure successful project delivery.
• Develop and maintain system documentation, user guides, knowledge base articles, and training materials.
• Travel overseas when required.

Key Requirements

• Minimum 3 years of related experience required.
• Experience in IT application support and familiarity with SDLC and Agile methodologies.
• Good knowledge of ERP systems.
• Strong data analysis skills, with knowledge of SQL.
• Efficient project management skills.
• Experience in the manufacturing sector would be advantageous.
• SAP S/4HANA support experience would be an advantage.

Educational Requirement

• Degree in Computer Science, Information Technology, or other related fields.

Skills and Competencies

• Strong analytical and multi-tasking abilities.
• Strong communication and interpersonal skills and ability to work effectively in a team.
• Good understanding of ERP application support and implementation processes.
• Ability to work with business stakeholders, development teams, ERP support teams, and IT stakeholders.
• Good documentation and training material development skills.
• Language ability in Bahasa Indonesia/ and Japanese would be advantageous to communicate with stakeholders in Indonesia and Japan HQ.

Why Work With Us?

• Great exposure to a large MNC
• Flexible work arrangement to Work From Home
• Attractive Medical, Dental, Spectacle & Leave benefits
• Company-sponsored training for professional development
• Use of the Company Gym, Recreational Facilities & Corporate Pass to Singapore Attractions
• Work location within walking distance of Bedok MRT

About Us

JoinPanasonic Industry, a company with over 100 years of expertise in device technologies, committed to transforming society by delivering innovative solutions that exceed customer expectations. Be part of a team that drives meaningful, impactful change through advanced technological solutions.