Application Support Engineer (Manufacturing / Automation Systems)

GMP Technologies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GMP Technologies (S) Pte Ltd is seeking an Application Support Engineer to design, maintain, and enhance Shop Floor Automation (SFA) applications and related system components in a high-tech manufacturing environment.

You will provide 24/7 Level 1 & Level 2 support, troubleshoot issues, and collaborate with IT teams to improve performance and availability, while gathering requirements and delivering automation solutions for Equipment Manager systems.

Qualifications

• Degree in Computer Science, Computer Engineering, or related disciplines.
• Minimum 2 years of hands-on experience in Semiconductor, Manufacturing, or High-Tech production environments.
• Experience in supporting factory automation or manufacturing systems.
• Proficiency in SQL (Oracle preferred) with strong problem-solving skills.

Responsibilities

• Design, maintain, and enhance Shop Floor Automation (SFA) applications and system components.
• Provide 24/7 Level 1 & Level 2 support to ensure smooth operation of production lines.
• Troubleshoot and resolve system and application issues in a timely manner.
• Collaborate with cross-functional IT teams to improve system performance and availability.
• Gather user requirements and develop new automation solutions, particularly for Equipment Manager systems.
• Prepare and maintain technical documentation for system enhancements and processes.
• Plan and conduct user training for assigned applications.
• Support continuous improvement initiatives, including productivity enhancements and cost reduction projects.

Skills

SQL

MES

SECS/GEM

TIBCO

Factory automation

Problem solving

Communication

Education

Bachelor's degree in Computer Science/Engineering

Tools

Oracle SQL

MES

SECS/GEM

TIB/RV Messaging

Job description

Application Support Engineer (Manufacturing / Automation Systems)

Job Openings Application Support Engineer (Manufacturing / Automation Systems)

About the job Application Support Engineer (Manufacturing / Automation Systems)

Responsibilities:

• Design, maintain, and enhance Shop Floor Automation (SFA) applications and system components
• Provide 24/7 Level 1 & Level 2 supportto ensure smooth operation of production lines
• Troubleshoot and resolve system and application issues in a timely manner
• Collaborate with cross-functional IT teams to improve system performance and availability
• Gather user requirements and develop new automation solutions, particularly for Equipment Manager systems
• Prepare and maintain technical documentation for system enhancements and processes
• Plan and conduct user training for assigned applications
• Support continuous improvement initiatives, including productivity enhancements and cost reduction projects

Requirements:

• Degree in Computer Science, Computer Engineering, or related disciplines.
• Minimum 2 years of hands-on experience in Semiconductor, Manufacturing, or High-Tech production environments
• Experience in supporting factory automation or manufacturing systems
• Proficiency in SQL (Oracle preferred)Strong problem-solving skills and ability to troubleshoot under pressure
• Good communication skills and ability to work both independently and in a team

Preferred Skills:

• Experience with Manufacturing Execution Systems (MES)
• Knowledge of SECS/GEM (SEMI Equipment Communication Standards)
• Familiarity with TIBCO (TIB/RV) messaging systems
• Experience in equipment or factory automation systems
• Prior experience in a semiconductor fab environment is an advantage
• On-site role in a high-technology manufacturing facility
• May require after-hours or on-call support to support production operations

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239