IT Analyst (ERP Application Support) - Manufacturing / 1 Yr Contract Renewable

Panasonic Industrial Devices Singapore Pte. Ltd.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Work From Home

Company-sponsored training

Job summary

Panasonic Industry in Singapore seeks an ERP Applications Specialist to coordinate and support ERP projects across Asia Pacific from Singapore. You will lead project planning, testing, deployment, training, and post-go-live support, while ensuring system stability.

The role requires 3+ years in IT application support, familiarity with SDLC and Agile, and strong data analysis with SQL. You will collaborate with global teams, manage change requests, support UAT, and develop user guides.

Qualifications

• Minimum 3 years of related experience.
• Experience in IT application support and familiarity with SDLC and Agile methodologies.
• Good knowledge of ERP systems.
• Strong data analysis skills, with knowledge of SQL.
• Efficient project management skills.
• Experience in the manufacturing sector would be advantageous.
• SAP S/4HANA support experience would be an advantage.
• Degree in Computer Science or Information Technology.

Responsibilities

• Lead and coordinate ERP application projects across Asia Pacific entities, including project planning, implementation, testing, deployment, training, system upgrades, migrations, and post-go-live support.
• Provide Level 2 application support and troubleshooting for ERP systems.
• Work closely with the ERP Helpdesk team to ensure system stability and timely resolution of user issues.
• Partner with business stakeholders to gather, analyse, and document business requirements.
• Identify opportunities for process improvement, system optimisation, and business value creation.
• Collaborate with development teams, regional ERP support teams, and IT stakeholders to deliver effective system solutions.
• Manage change requests and support User Acceptance Testing (UAT) to ensure successful project delivery.
• Develop and maintain system documentation, user guides, knowledge base articles, and training materials.
• Travel overseas when required.

Skills

Analytical skills

Multitasking

Communication skills

Interpersonal skills

ERP knowledge

Data analysis

SQL

Project management

Bahasa Indonesia

Japanese

Education

Degree in Computer Science/IT

Tools

SQL

Job description

Job Description

The successful candidate will be responsible for supporting and coordinating ERP application activities across the organisation. Key responsibilities include:

• Lead and coordinate ERP application projects across Asia Pacific entities, including project planning, implementation, testing, deployment, training, system upgrades, migrations, and post-go-live support.




• Provide Level 2 application support and troubleshooting for ERP systems.




• Work closely with the ERP Helpdesk team to ensure system stability and timely resolution of user issues.




• Partner with business stakeholders to gather, analyse, and document business requirements.




• Identify opportunities for process improvement, system optimisation, and business value creation.




• Collaborate with development teams, regional ERP support teams, and IT stakeholders to deliver effective system solutions.




• Manage change requests and support User Acceptance Testing (UAT) to ensure successful project delivery.




• Develop and maintain system documentation, user guides, knowledge base articles, and training materials.




• Travel overseas when required.

Key Requirements

• Minimum 3 years of related experience required.




• Experience in IT application support and familiarity with SDLC and Agile methodologies.




• Good knowledge of ERP systems.




• Strong data analysis skills, with knowledge of SQL.




• Efficient project management skills.




• Experience in the manufacturing sector would be advantageous.




• SAP S/4HANA support experience would be an advantage.

Educational Requirement

• Degree in Computer Science, Information Technology, or other related fields.

Skills and Competencies

• Strong analytical and multi-tasking abilities.




• Strong communication and interpersonal skills and ability to work effectively in a team.




• Good understanding of ERP application support and implementation processes.

• Ability to work with business stakeholders, development teams, ERP support teams, and IT stakeholders.




• Good documentation and training material development skills.




• Language ability in Bahasa Indonesia and/or Japanese will be beneficial in communicating with stakeholders in Indonesia and Japan HQ.

Why Work With Us?

• Great exposure to a large MNC




• Flexible work arrangement to Work From Home




• Attractive Medical, Dental, Spectacle & Leave benefits




• Company-sponsored training for professional development




• Use of the Company Gym, Recreational Facilities & Corporate Pass to Singapore Attractions




• Work location within walking distance of Bedok MRT

About Us

JoinPanasonic Industry, a company with over 100 years of expertise in device technologies, committed to transforming society by delivering innovative solutions that exceed customer expectations. Be part of a team that drives meaningful, impactful change through advanced technological solutions.