Equities Ops: Trade Lifecycle & Client Services

RMA Contracts Pte Ltd; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

RMA Contracts Pte Ltd in Singapore is seeking a role within Equities Execution Services Client Ops to support trade lifecycle management and client service in a middle-office, client-facing team of Global Banking & Markets Operations.

The role emphasizes risk management and timely controls, with a focus on automation to improve STP rates and scalability as client volumes grow. Collaboration with sales, trading, technology and compliance is essential to resolve issues and drive market entries.

Qualifications

• Exceptional relationship-building skills to interact effectively with clients and internal teams.
• Proactive, detail-oriented problem solving with focus on operational risk mitigation.
• Experience with automation and workflow improvements is a plus.

Responsibilities

• Trade Lifecycle Management: handle allocation, pre-matching, and fails to ensure settlement success.
• Client Service: act as a primary contact for clients on trade execution queries and complex requests.
• Risk & Control: maintain controls and records, ensuring regulatory compliance.
• Process Improvement: drive automation and improve straight-through processing (STP) rates.
• Collaboration: work with sales, trading, technology and compliance to resolve issues and develop new products.

Skills

Communication

Analytical

Automation mindset

Job description

RMA Contracts Pte Ltd in Singapore is seeking a role within Equities Execution Services Client Ops to support trade lifecycle management and client service in a middle-office, client-facing team of Global Banking & Markets Operations.

The role emphasizes risk management and timely controls, with a focus on automation to improve STP rates and scalability as client volumes grow. Collaboration with sales, trading, technology and compliance is essential to resolve issues and drive market entries.