Equities Ops: Trade Lifecycle & Client Experience

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RMA CONTRACTS PTE. LTD. operates an Equities Execution Services Client Ops team within Global Banking & Markets Operations. This outsource role focuses on trade lifecycle management, client service for trade execution queries, and risk and control with ongoing process improvements to scale workflows.

The role involves collaboration with sales, trading, technology, and compliance to resolve issues and support market entries, with emphasis on accurate records and regulatory compliance.

Qualifications

• Excellent relationship-building skills to interact effectively with clients.
• Proactive, detail-oriented approach to problem-solving with focus on mitigating operational risks.
• Experience with automation and workflow improvement.

Responsibilities

• Trade Lifecycle Management: Handling trade allocation, pre-matching, and fails management to ensure successful settlement of client transactions.
• Client Service: Serving as a primary contact for clients regarding trade execution queries and complex transaction requests.
• Risk & Control: Mitigating risk for the firm by ensuring controls are performed timely, maintaining accurate books and records, and ensuring regulatory compliance.
• Process Improvement: Driving automation, enhancing straight-through processing (STP) rates, and increasing the scalability of workflows to support growing business volumes.
• Collaboration: Working with sales, trading, technology, and compliance teams to resolve trade issues and develop new products or market entries.

Skills

Communication

Analytical abilities

Automation

Job description

RMA CONTRACTS PTE. LTD. operates an Equities Execution Services Client Ops team within Global Banking & Markets Operations. This outsource role focuses on trade lifecycle management, client service for trade execution queries, and risk and control with ongoing process improvements to scale workflows.

The role involves collaboration with sales, trading, technology, and compliance to resolve issues and support market entries, with emphasis on accurate records and regulatory compliance.