Equities Operations - 12 Months Contract - Central

RMA CONTRACTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RMA CONTRACTS PTE. LTD. operates an Equities Execution Services Client Ops team within Global Banking & Markets Operations. This outsource role focuses on trade lifecycle management, client service for trade execution queries, and risk and control with ongoing process improvements to scale workflows.

The role involves collaboration with sales, trading, technology, and compliance to resolve issues and support market entries, with emphasis on accurate records and regulatory compliance.

Qualifications

• Excellent relationship-building skills to interact effectively with clients.
• Proactive, detail-oriented approach to problem-solving with focus on mitigating operational risks.
• Experience with automation and workflow improvement.

Responsibilities

• Trade Lifecycle Management: Handling trade allocation, pre-matching, and fails management to ensure successful settlement of client transactions.
• Client Service: Serving as a primary contact for clients regarding trade execution queries and complex transaction requests.
• Risk & Control: Mitigating risk for the firm by ensuring controls are performed timely, maintaining accurate books and records, and ensuring regulatory compliance.
• Process Improvement: Driving automation, enhancing straight-through processing (STP) rates, and increasing the scalability of workflows to support growing business volumes.
• Collaboration: Working with sales, trading, technology, and compliance teams to resolve trade issues and develop new products or market entries.

Skills

Communication

Analytical abilities

Automation

Job description

About the Role

Equities Execution Services (EES) Client Ops is a middle-office, client-facing team within the Global Banking & Markets Operations division. Team provides strategic operational support for, Cash equities business, including single shares With a focus on risk management, trade lifecycle management, and improving client experience.

Key Responsibilities

• Trade Lifecycle Management: Handling trade allocation, pre-matching, and fails management to ensure successful settlement of client transactions.
• Client Service: Serving as a primary contact for clients regarding trade execution queries and complex transaction requests.
• Risk & Control: Mitigating risk for the firm by ensuring controls are performed timely, maintaining accurate books and records, and ensuring compliance with regulatory requirements.
• Process Improvement: Driving automation, enhancing straight-through processing (STP) rates, and increasing the scalability of workflows to support growing business volumes.
• Collaboration: Working with sales, trading, technology, and compliance teams to resolve trade issues and develop new products or market entries.

Required Skills and Qualifications

• Communication: Exceptional relationship-building skills to interact effectively with both internal and external clients.
• Analytical Abilities: Proactive, detail-oriented approach to problem-solving, with a focus on mitigating operational risks.
• Efficiency Driven: Experience with, or willingness to drive, automation and workflow improvement.

This is an outsource role