Equities Operations|12 Months Contract|Central

RMA Contracts Pte Ltd; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

RMA Contracts Pte Ltd in Singapore is seeking a role within Equities Execution Services Client Ops to support trade lifecycle management and client service in a middle-office, client-facing team of Global Banking & Markets Operations.

The role emphasizes risk management and timely controls, with a focus on automation to improve STP rates and scalability as client volumes grow. Collaboration with sales, trading, technology and compliance is essential to resolve issues and drive market entries.

Qualifications

• Exceptional relationship-building skills to interact effectively with clients and internal teams.
• Proactive, detail-oriented problem solving with focus on operational risk mitigation.
• Experience with automation and workflow improvements is a plus.

Responsibilities

• Trade Lifecycle Management: handle allocation, pre-matching, and fails to ensure settlement success.
• Client Service: act as a primary contact for clients on trade execution queries and complex requests.
• Risk & Control: maintain controls and records, ensuring regulatory compliance.
• Process Improvement: drive automation and improve straight-through processing (STP) rates.
• Collaboration: work with sales, trading, technology and compliance to resolve issues and develop new products.

Skills

Communication

Analytical

Automation mindset

Job description

About the Role

Equities Execution Services (EES) Client Ops is a middle-office, client-facing team within the Global Banking & Markets Operations division. Team provides strategic operational support for,

• Cash equities business, including single shares
• With a focus on risk management, trade lifecycle management, and improving client experience.

Key Responsibilities

• Trade Lifecycle Management: Handling trade allocation, pre-matching, and fails management to ensure successful settlement of client transactions.
• Client Service: Serving as a primary contact for clients regarding trade execution queries and complex transaction requests.
• Risk & Control: Mitigating risk for the firm by ensuring controls are performed timely, maintaining accurate books and records, and ensuring compliance with regulatory requirements.
• Process Improvement: Driving automation, enhancing straight-through processing (STP) rates, and increasing the scalability of workflows to support growing business volumes.
• Collaboration: Working with sales, trading, technology, and compliance teams to resolve trade issues and develop new products or market entries.

Required Skills and Qualifications

• Communication: Exceptional relationship-building skills to interact effectively with both internal and external clients.
• Analytical Abilities: Proactive, detail-oriented approach to problem-solving, with a focus on mitigating operational risks.
• Efficiency Driven: Experience with, or willingness to drive, automation and workflow improvement.

This is an outsource role

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

All Curriculum Vitae will be treated with strict confidentiality. We regret to inform you that only shortlisted candidates will be notified.