EPOS Deployment & Onboarding Lead

EPOS; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

EPOS is seeking a Project Executive to lead end-to-end merchant onboarding and deployment. You will ensure merchants are prepared, configured, trained, and supported for successful adoption of the EPOS system.

The role combines project operations, deployment coordination, technical setup verification, and merchant training to ensure timely deployment and a positive merchant experience.

Responsibilities

• A. Project Operations & Coordination: Manage new projects from order sheet receipt through preparation, deployment, and project completion.
• B. System Setup & Deployment Readiness: Perform or coordinate backend setup, merchant data entry, menu and product configuration, and QR code preparation.
• C. Merchant Deployment & Training: Conduct onsite or remote deployment of the EPOS system, including hardware installation, system configuration, and operational verification.
• D. Post-Deployment Support & Handover: Follow up with merchants after deployment to confirm system stability and operational readiness.
• E. Quality Assurance & Process Improvement: Adhere to standard operating procedures and deployment quality requirements.

Job description

EPOS is seeking a Project Executive to lead end-to-end merchant onboarding and deployment. You will ensure merchants are prepared, configured, trained, and supported for successful adoption of the EPOS system.

The role combines project operations, deployment coordination, technical setup verification, and merchant training to ensure timely deployment and a positive merchant experience.