Merchant Onboarding & Ops Specialist

EPOS Pte. Ltd.; Singapore; Hybrid; SGD 27,000 - 36,000; Full time

Job summary

EPOS Pte. Ltd. in Singapore is seeking a proactive junior operations/merchant support associate to help with onboarding documentation, setup, and day-to-day inquiries. You will assist in tracking activation progress and maintain accurate data entry across systems.

The role requires clear English communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Fresh graduates with 0–2 years’ experience are welcome to apply.

Qualifications

• Excellent written and verbal English communication.
• Ability to manage multiple tasks across systems.
• Experience in operations, customer support, or payments/POS is a plus.
• Detail-oriented with strong execution and follow-through.
• Comfortable working in a fast-paced environment.
• Fresh graduates or candidates with 0–2 years experience are welcome.

Responsibilities

• Support merchant onboarding (documentation, setup, basic training)
• Handle day-to-day operational tasks and basic merchant inquiries
• Assist in tracking activation status and onboarding progress
• Ensure accurate data entry and system updates
• Follow SOPs to ensure process compliance and consistency
• Escalate issues or delays to senior team members

Skills

English communication

Multitasking

Attention to detail

Fast-paced adaptability

Fresh graduates welcome

Job description

EPOS Pte. Ltd. in Singapore is seeking a proactive junior operations/merchant support associate to help with onboarding documentation, setup, and day-to-day inquiries. You will assist in tracking activation progress and maintain accurate data entry across systems.

The role requires clear English communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Fresh graduates with 0–2 years’ experience are welcome to apply.