Enterprise Platform Architect – AI & Governance (Remote)

ServiceNow; Singapore; On-site; SGD 180,000 - 320,000; Full time

Job summary

ServiceNow in Singapore is seeking a Principal Platform Architect to lead enterprise platform strategy and governance, defining standards that keep the platform healthy, scalable, and aligned to customer goals.

You will engage across CxO, enterprise architects, and platform teams to influence decisions, establish governance models, and enable sustainable growth within a global, AI-driven ecosystem.

Qualifications

• 12+ years of enterprise architecture, solution strategy, and program leadership.
• Experience engaging at Executive level to influence platform direction and business outcomes.
• Track record of defining multi-workflow, enterprise-scale architectures and governance models.

Responsibilities

• Define and maintain platform vision and strategy aligned to IT and business objectives.
• Provide architectural guidance to ensure designs align with platform standards.
• Shape governance frameworks covering instance strategy, integrations, and data models.
• Facilitate platform governance forums to drive consistent decisions.
• Anticipate and mitigate platform risks (scalability, performance, debt).
• Influence adoption of leading practices across customer, partner, and ServiceNow teams.

Skills

AI integration experience

Executive engagement

Platform governance

Enterprise architecture

Program leadership

Governance frameworks

Job description

ServiceNow in Singapore is seeking a Principal Platform Architect to lead enterprise platform strategy and governance, defining standards that keep the platform healthy, scalable, and aligned to customer goals.

You will engage across CxO, enterprise architects, and platform teams to influence decisions, establish governance models, and enable sustainable growth within a global, AI-driven ecosystem.