Enterprise AI Customer Success Engineer – APAC, Remote
Limelight Health
14 days+
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Benefits offered by this job
Job summary
A leading AI technology firm seeking a Customer Success Engineer based in Singapore to drive adoption of voice AI technologies. This role combines technical expertise with customer engagement to ensure successful integration of AI solutions. Responsibilities include managing customer relationships, onboarding, and identifying growth opportunities. The position offers a competitive salary range of $150K to $195K and the flexibility of remote work, catering to those excited about a fast-paced, innovative environment.
Qualifications
- Experience in Technical Account Management, Sales Engineering, or Enterprise Customer Success.
- Proven ability to influence stakeholders and executives.
- Strong communication skills for technical and business audiences.
Responsibilities
- Act as a technical expert and advisor to enterprise customers.
- Build and maintain customer relationships across varied technical personas.
- Conduct regular on-site visits to ensure product adoption.
- Manage the full customer lifecycle: onboarding, adoption, expansion.
- Identify and scope opportunities for upselling and cross-selling.
Skills
Technical Account Management
Sales Engineering
Customer Success
API knowledge
Technical problem-solving
Education
7–10+ years in relevant fields
Job description
A leading AI technology firm seeking a Customer Success Engineer based in Singapore to drive adoption of voice AI technologies. This role combines technical expertise with customer engagement to ensure successful integration of AI solutions. Responsibilities include managing customer relationships, onboarding, and identifying growth opportunities. The position offers a competitive salary range of $150K to $195K and the flexibility of remote work, catering to those excited about a fast-paced, innovative environment.
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