Enrolment Consultant

TLL BUSINESS MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Benefits offered by this job

Buddy system

Structured on-the-job training

Meaningful work in student education

Incentive structures

Job summary

The Learning Lab in Singapore is seeking an Enrolment Consultant to guide prospective and existing students and families through our curriculum and enrolment options. You will deliver a personalized experience across calls, emails, and centre visits, building trusted relationships while representing the TLL brand.

You will work with the HECS and Academic Team to achieve enrolment targets, manage the sales pipeline, and stay informed about market trends to support sales initiatives and program

Qualifications

• 1-3 years of sales experience, preferably in education.
• Diploma in any discipline.
• Able to work 4 weekdays and 1 weekend.
• Knowledge of CRM, sales or customer service is highly desirable.
• Driven and self-motivated with strong consultative selling flair.

Responsibilities

• Identify and cultivate new enrolment opportunities to meet targets.
• Collaborate with Academic Team and Customer Service to support enrolments.
• Drive enrolments through centre visits, campaigns and events.
• Manage sales pipeline and build relationships with families.
• Understand student goals to recommend suitable programmes.
• Provide clear information on curriculum and offerings.
• Guide families through enrolment with a smooth, customer-centric experience.
• Stay informed on market trends to support sales initiatives.

Skills

Consultative selling

Excellent communication

Business development

Interpersonal skills

Education

Diploma in any discipline

Tools

CRM

Job description

About Us:

The Learning Lab ("TLL") is a leading education platform in Southeast Asia and the #1 market leader in Singapore's premium tuion and enrichment sector. We believe learning should nurture confidence and inspire a lifelong love for learning. Guided by our core values of Trust Each Other, Love What We Do, and Lead by Example, we're commited to building a workplace where people collaborate, grow, and strive for excellence together. If you're passionate about education and making a meaningful impact on every student's learning journey, we'd love to hear from you.

About the Job:

As an Enrolment Consultant, you'll be a trusted advisor to prospective and existing customers. You’ll help them understand our curriculum and enrolment offerings while creating a professional and personalised experience across calls, emails, and centre visits. At the heart of this role is the ability to build meaningful relationships while representing TLL’s premium brand. We seek someone who takes pride in delivering a high standard of service, while being motivated to contribute to the team’s success by achieving and exceeding enrolment targets.

Accountabilities, Responsibilities, and Main Duties:

• Proactively identify and cultivate new enrolment opportunities while partnering closely with the Head of Enrolment and Customer Service (HECS) to achieve and exceed enrolment targets

• Partner with the Academic Team, Customer Service Department, and other internal teams to support enrolment initiatives

• Drive student enrolments through centre visits, campaigns, open houses, information sessions and other outreach initiatives

• Professionally manage your sales pipeline and build relationships with existing and prospective families

• Understand students’ backgrounds and goals to provide thoughtful advice on suitable programmes and subjects for their needs

• Provide accurate and timely information on our curriculum and programme offerings

• Guide families through the enrolment process by delivering a smooth and customer‑centric experience at every touchpoint

• Stay informed of market trends and competitor activities in the education industry to contribute insights that support sales initiatives and improvements

Requirements:

• PossessesaDiplomainanydiscipline

• 1-3 years of sales experience, preferably in the education field

• Abletowork4weekdaysand1weekend

• KnowledgeofandexperiencewithCRM,salesorcustomerservicearehighlydesirable

• Drivenandself-motivated

• Strongconsultativesellingandbusinessdevelopmentflair

• Excellentoral,writtencommunicationandstronginterpersonalskills

• Candidates with strong customer-facing internship experience are encouraged to apply!

What we Offer:

• A supportive and collaborative team, paired with a buddy system to guide and support you as you build confidence in your role

• Structured on-the-job training to equip you with the knowledge and skills needed for success

• Meaningful work that contributes to students' learning journeys and educational success

• Attractive monthly and termly incentive structures

• Clear opportunities to grow your career by developing your skills, taking on new responsibilities, or exploring opportunities across different functions