Engineering-Driven Customer Service Lead (Ang Mo Kio)

Success Human Resource Centre; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Success Human Resource Centre Pte Ltd. is looking for a customer service-oriented professional to enhance customer experiences and facilitate growth. The position involves strategic planning, managing resources, and maintaining high service standards in Ang Mo Kio.

Applicants should have a degree in Electronic Engineering and experience in customer service. The role requires strong communication and troubleshooting skills, including a commitment to standby duties after hours.

Qualifications

• Degree/Diploma in Electronic, Telecommunication Engineering, or equivalent.
• Experience in customer service support.
• Strong client-facing communication skills.

Responsibilities

• Improve customer service experience and facilitate organic growth.
• Set mission and deploy strategies.
• Manage resources to achieve targets.

Skills

Customer service support

Strategic thinking

Client-facing communication

Advanced troubleshooting

Multi-tasking skills

Education

Degree/Diploma in Electronic/Electronic/Telecommunication Engineering

Job description

Success Human Resource Centre Pte Ltd. is looking for a customer service-oriented professional to enhance customer experiences and facilitate growth. The position involves strategic planning, managing resources, and maintaining high service standards in Ang Mo Kio.

Applicants should have a degree in Electronic Engineering and experience in customer service. The role requires strong communication and troubleshooting skills, including a commitment to standby duties after hours.