End-User IT Support & Systems Specialist

CSTECH SOLUTIONS; Singapore; Hybrid; SGD 26,784 - 40,176; Full time

Job summary

CSTECH SOLUTIONS in Singapore is seeking an IT Support Specialist to maintain client networks, servers, and software while providing on-site and remote technical assistance.

Role focuses on first-line support, device setup, and proactive IT security. Candidates with 1–2 years in end-user IT support and hands-on experience with AD, Microsoft 365 Azure, and VMware are encouraged to apply.

Office is West Pioneer HQ; willingness to learn new technologies is ideal.

Qualifications

• 1–2 years in end-user IT support or computer operations.
• Experience installing, configuring, migrating, upgrading servers, PCs, OS and peripherals.
• Windows 10/11 troubleshooting skills.
• Active Directory, LDAP, Microsoft 365 Azure, WHM and cPanel experience.
• DNS, DHCP, VLAN basics with printer/peripheral troubleshooting.
• Smartphone/tablet support.
• Adhere to IT security policies.
• Ability to work independently with strong problem-solving and time management.

Responsibilities

• Provide first-level helpdesk and end-user support.
• Set up PC/Laptop, backup, and migration of data.
• Install and configure hardware, software, systems, networks, printers and other IT equipment.
• Troubleshoot system and network problems and diagnose faults.
• Administer user accounts (Active Directory, LDAP) and Microsoft 365 Azure.
• Document and manage IT assets, inventory and supplies.
• Test and evaluate new technology.

Skills

Active Directory

LDAP

Microsoft 365 Azure

WHM & cPanel

Windows 10/11 troubleshooting

Networking basics

Printer troubleshooting

Mobile device support

Tools

VMware

Trend Micro

Acronis Backup Exec

Job description

CSTECH SOLUTIONS in Singapore is seeking an IT Support Specialist to maintain client networks, servers, and software while providing on-site and remote technical assistance.

Role focuses on first-line support, device setup, and proactive IT security. Candidates with 1–2 years in end-user IT support and hands-on experience with AD, Microsoft 365 Azure, and VMware are encouraged to apply.

Office is West Pioneer HQ; willingness to learn new technologies is ideal.