End-User IT Support Specialist

Singapore Institute of Legal Education; Singapore; On-site; SGD 3,000 - 4,200; Full time

Job summary

Singapore Institute of Legal Education is seeking a hands-on IT Support Associate to install, configure, and maintain end-user devices across laptops, tablets, and mobile devices.

You will respond to user inquiries via ticketing system, email, or phone, ensuring timely resolution, support AV equipment, maintain deployment docs, and manage hardware inventory including asset check-in/out and licensing. This is a fixed-term role based in Singapore, running from Sept 2026 to 31 Mar 2027.

Qualifications

• Diploma in Computer Science, Computer Engineering, Information Technology or related field.

Responsibilities

• Install, configure, and maintain end-user devices (laptops, tablets, mobiles).
• Respond to user inquiries via ticketing system, email, or phone with timely resolution.
• Set up and troubleshoot AV equipment (sound, projectors, screens, mics).
• Develop and maintain installation, deployment, and inventory documentation.
• Manage hardware inventory and software licenses; asset check-in/out and disposal.
• Conduct annual asset verification.
• Provide e-exams logistics and proctoring support.
• Assist in End User Computing projects as assigned
• Contract Period: Sept 2026 to 31 Mar 2027

Skills

End-user support

Interpersonal skills

Team player

Learning aptitude

Education

Diploma in Computer Science/Computer Engineering/Information Technology

Tools

Windows 10/11

macOS

iOS

Android

Microsoft 365

Asset Management System

Job description

Singapore Institute of Legal Education is seeking a hands-on IT Support Associate to install, configure, and maintain end-user devices across laptops, tablets, and mobile devices.

You will respond to user inquiries via ticketing system, email, or phone, ensuring timely resolution, support AV equipment, maintain deployment docs, and manage hardware inventory including asset check-in/out and licensing. This is a fixed-term role based in Singapore, running from Sept 2026 to 31 Mar 2027.