IT Support Specialist

Randstad Singapore; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Randstad Singapore is seeking a grounded IT Support Specialist to own end‑to‑end technology operations for the Singapore office. This 100% onsite role targets long‑term stability with autonomous ownership and collaboration with a world‑class legal firm.

Responsibilities include hands‑on support for under 20 staff, hardware deployment, AV setup, and cross‑regional coordination with our Hong Kong and Tokyo teams to maintain global standards.

Qualifications

• 5 to 8 years of hands-on IT support experience.
• Strong communication to support international partners and staff.
• Experience in a legal or professional services firm is advantageous.
• Solid knowledge of Windows/macOS, Microsoft Office, mobile management, Citrix and basic networking.

Responsibilities

• Serve as the primary hands-on point of contact for fewer than 20 office personnel.
• Install, configure, image, and repair laptops, desktops, mobile devices, printers, and network interfaces; maintain data room components.
• Handle setup and troubleshooting for audio-visual systems and meetings.
• Assist with hardware deployment, user access moves/adds/changes, and basic induction training.
• Coordinate with regional tech team to align with global standards.

Skills

IT support experience 5-8 years

Good communication

Legal/professional services exposure

Tools

Windows/macOS

Microsoft Office Suite

Mobile management (iOS/Android)

Remote access (Citrix)

Networking basics

Job description

About the company

We are seeking a grounded, dependable, and hands‑on IT Support Specialist to own all end‑to‑end technology operations for our Singapore office. This is a 100% onsite role designed for a professional seeking long‑term stability, autonomous ownership, and a collaborative environment within a world‑class legal firm.

About the job

• Serve as the primary, hands‑on point of contact for fewer than 20 office personnel (attorneys and business support staff), resolving issues ranging from high‑level troubleshooting to day‑to‑day operational tasks.
• Install, configure, image, and repair laptops, desktops, mobile devices, printers, and network interfaces. Maintain data room/closet components and local infrastructure.
• Handle setup, testing, and troubleshooting for audio‑visual systems and internal/external meetings.
• Assist with hardware deployment, tech allowances, user access moves/adds/changes, and basic induction training.
• Partner closely with our regional tech team (reporting to the Tech Manager in Hong Kong and coordinating with our Tokyo analyst) to align with global standards.

Skills and experience required

5 to 8 years of hands‑on IT support experience. We value candidates looking for a stable, long‑term position where they can truly own the local environment.

Good communication skills to support international partners, attorneys, and regional colleagues.

Prior experience in a legal or professional services firm is advantageous, but we warmly welcome candidates from all industry backgrounds who exhibit strong service discipline.

Sound knowledge of Windows/macOS environments, Microsoft Office Suite, mobile management (iOS/Android), remote access (Citrix), and basic networking.

What's an offer

This is a permanent IT Support Specialist role offering a competitive monthly salary of $ 5,000- $ 8,000, along with company perks and benefits.

Desired Skills and Experience

• it support
• vvip support
• hardware deployment
• user access
• windows/mac os
• microsoft office suite
• mobile management
• ios
• android
• remote access
• citrix
• networking
• repair laptop
• troubleshooting