Employment Opportunity - CRM Developer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking a CRM Developer to design, implement, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions in Singapore. You will collaborate with business users and project teams to translate requirements into technical CRM solutions and ensure high quality delivery.

The role involves developing CRM plugins and workflows, building integrations via REST/SOAP APIs, and providing post-implementation support while maintaining code quality and performance.

Qualifications

• Experience with Microsoft Dynamics CRM / Dynamics 365 development and customization.
• Strong C# and .NET development skills for CRM solutions.
• Experience building integrations via REST/SOAP web services and APIs.

Responsibilities

• Develop, customize, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions.
• Participate in requirements gathering and translate business needs into technical designs.
• Build CRM plugins, workflows, custom modules, and integrations using CRM SDK, C# and .NET.

Skills

Microsoft Dynamics CRM

C#

REST APIs

SOAP Web Services

.NET

Tools

CRM SDK

.NET Framework

Job description

The CRM Developer is responsible for Microsoft Dynamics CRM / Dynamics 365 development, customization, implementation, and maintenance. The candidate will develop and support CRM applications, integrations, workflows, plugins, and interfaces through .NET web services and APIs. The role requires close collaboration with business users, functional consultants, and project teams to deliver quality CRM solutions.

Responsibilities

• Develop, customize, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions.
• Participate in requirements gathering and assist in translating business requirements into technical solutions.
• Develop CRM plugins, workflows, custom modules, and integrations using CRM SDK, C# and .NET technologies.
• Build and maintain integrations with external systems using REST/SOAP web services and APIs.
• Configure and support CRM security roles, teams, business processes, and system configurations.
• Support mailbox configuration, server-side synchronization, and CRM administration activities.
• Perform unit testing, system testing, bug fixing, and deployment activities.
• Troubleshoot application issues and provide timely resolution.
• Prepare technical documentation and deployment documentation.
• Provide post-implementation support and maintenance services.
• Work closely with project team members to ensure successful delivery of CRM projects.
• Ensure application performance, code quality, and maintainability.