#Hiring- CRM Developer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 7,000 - 11,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking a CRM Developer to design, customize, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions in Singapore.

You will work with business users, consultants, and project teams to deliver quality CRM features, plugins, workflows, and integrations using C# and .NET technologies.

Qualifications

• Degree in Computer Science, Information Technology, Engineering, or equivalent.
• 2–5 years in Microsoft Dynamics CRM/Dynamics 365 development.
• Experience in CRM customization, configuration, workflows, plugins, and integrations.
• C# and .NET development experience.
• Experience with REST/SOAP web services.
• Familiarity with Microsoft Power Platform (Power Apps, Power Automate) is advantageous.
• Azure services knowledge is advantageous.
• Microsoft IIS administration knowledge.
• Experience with Azure DevOps or TFS versioning tools.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and ability to work independently or in a team.
• Willing to support implementation and maintenance projects.
• Experience in Agile or Waterfall environments preferred.

Responsibilities

• Develop, customize, and maintain Microsoft Dynamics CRM/Dynamics 365 solutions.
• Gather requirements and translate them into technical solutions.
• Develop CRM plugins, workflows, modules, and integrations using CRM SDK, C#, and .NET.
• Build and maintain integrations with external systems via REST/SOAP web services.
• Configure and support CRM security roles, teams, processes, and configurations.
• Support mailbox configuration, server-side synchronization, and CRM administration.
• Perform unit testing, system testing, bug fixing, and deployments.
• Troubleshoot issues and provide timely resolutions.
• Prepare technical and deployment documentation.
• Provide post-implementation support and maintenance.
• Collaborate with project team members for successful CRM delivery.
• Ensure application performance, code quality, and maintainability.

Skills

Analytical skills

Troubleshooting

Communication skills

Teamwork

Education

Bachelor's degree in CS/IT/Engineering

Tools

Azure DevOps

TFS

IIS

Power Platform

Power Apps

Power Automate

Job description

Job Description & Requirements

The CRM Developer is responsible for Microsoft Dynamics CRM / Dynamics 365 development, customization, implementation, and maintenance. The candidate will develop and support CRM applications, integrations, workflows, plugins, and interfaces through .NET web services and APIs. The role requires close collaboration with business users, functional consultants, and project teams to deliver quality CRM solutions.

Responsibilities

• Develop, customize, and maintain Microsoft Dynamics CRM / Dynamics 365 solutions.
• Participate in requirements gathering and assist in translating business requirements into technical solutions.
• Develop CRM plugins, workflows, custom modules, and integrations using CRM SDK, C# and .NET technologies.
• Build and maintain integrations with external systems using REST/SOAP web services and APIs.
• Configure and support CRM security roles, teams, business processes, and system configurations.
• Support mailbox configuration, server-side synchronization, and CRM administration activities.
• Perform unit testing, system testing, bug fixing, and deployment activities.
• Troubleshoot application issues and provide timely resolution.
• Prepare technical documentation and deployment documentation.
• Provide post-implementation support and maintenance services.
• Work closely with project team members to ensure successful delivery of CRM projects.
• Ensure application performance, code quality, and maintainability.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or equivalent.
• Minimum 2 to 5 years of experience in Microsoft Dynamics CRM / Dynamics 365 development.
• Experience in CRM customization, configuration, workflows, plugins, and integrations.
• Knowledge of C# and .NET development.
• Experience in developing and consuming REST or SOAP web services.
• Familiarity with Microsoft Power Platform, including Power Apps and Power Automate, will be an advantage.
• Basic knowledge of Azure services will be an advantage.
• Knowledge of Microsoft IIS administration and configuration.
• Experience with source code versioning tools such as Azure DevOps or TFS.
• Good analytical, troubleshooting, and problem-solving skills.
• Good communication skills and ability to work independently as well as within a team.
• Willing to support implementation and maintenance projects.
• Experience in Agile and/or Waterfall project environments is preferred.