Employee Benefits Policy Admin & Client Services Lead

Alliance Healthcare Group

Singapore

On-site

SGD 42,000 - 54,000

Full time

2 days ago

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Job summary

Alliance Healthcare Group in Singapore is seeking a customer-focused professional to administer and drive the development of technical parameters, policies, and frameworks. You will monitor renewals and movements, support portfolio performance reporting, and manage assigned accounts while maintaining high-quality client interactions.

The role requires 1–2 years of relevant experience, familiarity with Employee Benefits, and strong MS Office skills.

Qualifications

1–2 years of working experience in relevant industry and role.
Experience with Healthcare Insurance provider (Employee Benefits) is advantageous.
Proficient in Microsoft Office applications.
Good interpersonal and communication skills.
Ability to work under pressure.
Passion for customer service and a good team player.

Responsibilities

Administer and drive development and implementation of technical parameters, policies and frameworks.
Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
Provide and assist in regular analysis or ad-hoc reports to clients on portfolio performance.
Account management for assigned accounts and provide support to the team.
Maintain high quality interactions with all touch points and escalated resolutions in a client centric manner.
Any other tasks as assigned.