Electronics Retail Shop Manager

MACLINK PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

MacLink Pte Ltd in Singapore seeks a dedicated Shop Manager to lead a busy retail outlet, ensuring high service standards and strong team leadership. You will oversee opening/closing, cash control, scheduling, stock checks, merchandising, and KPI delivery, while coordinating with suppliers and the headquarters to uphold store excellence.

The role requires at least 5 years in retail supervision, strong leadership, and the ability to work long hours including weekends, with hands-on involvement in

Qualifications

• Minimum 5 years of retail supervisory or management experience.
• Willingness to work long hours, including weekends and public holidays.
• Ability to manage a small team with tight schedules.
• Physically capable of manual stock handling tasks.

Responsibilities

• Lead and execute opening and closing procedures with cash reconciliation and daily reporting.
• Manage store operations during peak periods to maintain service excellence.
• Develop staff schedules and attendance records; cover shifts on short notice.
• Resolve customer complaints and escalations professionally.
• Conduct regular stock counts and monitor inventory shrinkage.
• Coordinate with suppliers, logistics, and maintenance vendors.
• Maintain store standards in merchandising, housekeeping, and HQ guidelines.
• Achieve weekly KPIs including sales targets and audit results.
• Participate in HQ meetings and training; adapt to new directives.
• Remain on standby for urgent operational matters; perform frontline roles as needed.
• Perform manual tasks and stock handling to support operations.

Skills

Leadership

Cash handling

Inventory management

Customer service

Scheduling

Problem solving

Retail operations

Merchandising

Job description

MacLink Pte Ltd in Singapore seeks a dedicated Shop Manager to lead a busy retail outlet, ensuring high service standards and strong team leadership. You will oversee opening/closing, cash control, scheduling, stock checks, merchandising, and KPI delivery, while coordinating with suppliers and the headquarters to uphold store excellence.

The role requires at least 5 years in retail supervision, strong leadership, and the ability to work long hours including weekends, with hands-on involvement in