Shop Operations Lead - Merchandising & Team Training

xpert employment pte. ltd.; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

xpert employment pte. ltd. in Singapore seeks a capable shop supervisor to oversee day-to-day operations and ensure a polished storefront. You will lead a small team, manage customer interactions, and maintain merchandising standards to drive sales.

The role requires basic computer and POS proficiency, weekend availability, and the ability to train staff while maintaining high morale and productivity.

Qualifications

• Ability to lead or supervise a team.
• Proficiency with basic computer skills and POS systems.
• Willingness to work weekends and public holidays.

Responsibilities

• Supervise and manage day-to-day operations of the shop.
• Upkeep cleanliness, visual merchandising, and overall presentation of the shop.
• Follow up on customer appointments and feedback.
• Train team members, motivate team morale and resolve staff issues.
• Create marketing campaigns and promotions to achieve KPIs and sales targets.
• Monitor inventory, manage stock ordering, maintain hygiene of supplies.
• Prepare sales reports, staff rosters, and assist with payroll and commissions calculations.
• Oversee opening and closing procedures, including daily cash reconciliation.

Skills

Leadership

POS systems

Job description

xpert employment pte. ltd. in Singapore seeks a capable shop supervisor to oversee day-to-day operations and ensure a polished storefront. You will lead a small team, manage customer interactions, and maintain merchandising standards to drive sales.

The role requires basic computer and POS proficiency, weekend availability, and the ability to train staff while maintaining high morale and productivity.