Retail Store Manager - Sales & Customer Experience

bright myanmar pte. ltd.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

bright Myanmar Pte. Ltd. in Singapore is seeking a capable Retail Shop Supervisor to manage daily store operations and ensure a high standard of customer service.

You will lead a sales team, coordinate rosters, and oversee merchandising, inventory, and cash handling. The role emphasizes achieving sales targets, maintaining store cleanliness, and developing promotional activities to increase revenue, while coordinating with suppliers and maintaining a positive shopping environment for customers.

Responsibilities

• Oversee daily retail shop operations and ensure smooth store workflow.
• Supervise sales staff and coordinate work schedules.
• Manage inventory, stock ordering, and supplier liaison.
• Monitor sales performance to achieve targets.
• Provide customer service and resolve complaints.
• Handle cash, payments, and daily sales records.
• Maintain product displays, shop cleanliness, and merchandising standards.
• Develop sales promotions to boost revenue.

Job description

bright Myanmar Pte. Ltd. in Singapore is seeking a capable Retail Shop Supervisor to manage daily store operations and ensure a high standard of customer service.

You will lead a sales team, coordinate rosters, and oversee merchandising, inventory, and cash handling. The role emphasizes achieving sales targets, maintaining store cleanliness, and developing promotional activities to increase revenue, while coordinating with suppliers and maintaining a positive shopping environment for customers.