Eldercare Centre Operations Lead

4S Management; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

4S Management in Singapore is seeking a capable leader to oversee eldercare programmes and community-based services. You will work with senior management to develop strategies, supervise staff, and ensure high-quality service delivery aligned with centre objectives.

The role requires experience with elderly clients, strong project management, and excellent interpersonal and communication skills to engage volunteers, partners, and stakeholders.

Qualifications

• Bachelor's degree in Social Services or related field is preferred.
• Experience working with elderly clients in community, healthcare, or social service settings.
• 3–5 years in programme planning, community engagement, or eldercare services; supervisory experience is a plus.
• Excellent organisational and project management skills to plan, coordinate, and evaluate programmes.

Responsibilities

• Develop new products, processes, standards, or operational plans aligned with organisational strategies.
• Review and improve work processes of programmes and services.
• Implement staff induction, training and development framework.
• Oversee service delivery of programmes and services in line with centre objectives.
• Co-develop service strategies and policies for community-based services with Senior Manager.
• Engage internal and external stakeholders to ensure smooth delivery of services.
• Provide overall operational leadership and supervision for staff in centre.
• Monitor programmes and services expenses to stay within budgets.
• Review programmes to ensure relevance and effectiveness for future client needs.

Skills

Organisational skills

Project management

Interpersonal skills

Communication skills

Stakeholder engagement

Supervisory experience

Education

Bachelor's degree in Social Services or related fields

Job description

4S Management in Singapore is seeking a capable leader to oversee eldercare programmes and community-based services. You will work with senior management to develop strategies, supervise staff, and ensure high-quality service delivery aligned with centre objectives.

The role requires experience with elderly clients, strong project management, and excellent interpersonal and communication skills to engage volunteers, partners, and stakeholders.