Education Centre Customer Experience Officer

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

SEARCH AVENUE PRIVATE LIMITED is seeking a Customer Service Officer to support daily operations of its education centre that teaches and nurtures primary and secondary students. You will be the friendly bridge between parents, students, teachers, and colleagues, ensuring clear communication and a positive experience for everyone who walks through our doors!

You will manage class schedules, handle walk-ins, calls and online inquiries with helpful course consultations, and assist with day-to-day

Qualifications

• Strong interpersonal and communication skills.
• Ability to liaise with parents and teachers.
• Capable of working independently or in a team and prioritising tasks.

Responsibilities

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online inquiries with course consultations.
• Support day-to-day administrative operations to keep the centre running smoothly.

Skills

Interpersonal skills

Communication

Teamwork

Multitasking

Education

GCE 'N' Level

Job description

SEARCH AVENUE PRIVATE LIMITED is seeking a Customer Service Officer to support daily operations of its education centre that teaches and nurtures primary and secondary students. You will be the friendly bridge between parents, students, teachers, and colleagues, ensuring clear communication and a positive experience for everyone who walks through our doors!

You will manage class schedules, handle walk-ins, calls and online inquiries with helpful course consultations, and assist with day-to-day