Customer Service Officer | Learning Centre

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

Search Avenue Private Limited is seeking a Customer Service Officer to support day-to-day operations at an education centre serving primary and secondary students. The role involves managing class schedules, handling inquiries, and coordinating with parents, students, and teachers.

You will be the friendly bridge ensuring great communication and a positive experience for everyone who walks through our doors. Central/East location, 3 weekday + 2 weekend work, full-time.

Qualifications

• Excellent interpersonal and communication abilities.
• GCE 'N' Level or equivalent required.
• Ability to liaise with parents and teachers.
• Able to work independently or as part of a team and prioritise tasks.
• Customer service experience from other industries welcome to apply.

Responsibilities

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries — providing helpful course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

Skills

Interpersonal skills

Communication

Customer service

Team coordination

Education

GCE N Level

Job description

Location: Central/ East

Employment Type: Full-time

Working Hours: 3 weekday + 2 weekend

Our client is looking for a Customer Service Officer to support the day-to-day operations of their education centre, where they teach and nurture primary and secondary school students.

You’ll be the friendly bridge between parents, students, teachers, and colleagues — ensuring great communication and creating a positive experience for everyone who walks through our doors!

What You’ll Be Doing

• Manage, coordinate, and facilitate class schedules for the centre.

• Handle walk-ins, calls, and online enquiries — providing helpful course consultations to parents and students.

• Support day-to-day administrative operations to keep the centre running smoothly.

What We’re Looking For

• Great interpersonal and communication skills — you enjoy talking to people and working with children.

• Able to coordinate and liaise with parents and teachers

• Able to work independently or as a team and able to prioritise work on hand

• Min. GCE 'N' Level

• Candidates with customer service experience from other industries are welcome to apply too

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]