EdTech Field Support Intern - On-Site Install

ClassIn; Singapore; On-site; SGD 11,000 - 16,000; Part time

Benefits offered by this job

Hands-on mentorship

International work environment

Monthly internship allowance

Job summary

ClassIn is seeking a proactive Technical Support Intern in Singapore to deploy our smart classroom ecosystem at local schools, training centers, and corporate clients.

You will assist in hardware delivery, on-site installation and configuration, and provide reliable after-sales support to ensure a seamless user experience. English proficiency is required; Mandarin is a plus, and eligible Student Pass holders are welcome.

Qualifications

• Pursuing a Diploma or Degree in IT, Computer Engineering, AV Technology, or Electrical Engineering.
• Basic knowledge of computer hardware and networking concepts.
• Hands-on ability to install hardware on-site.
• Good written and spoken English; Mandarin is a plus.
• Eligible to undertake an internship in Singapore (Student Pass/approval).

Responsibilities

• Assist in organizing inventory and local transportation of ClassIn hardware to client sites.
• Perform physical installation, mounting, cable management, and hardware assembly on-site.
• Configure software settings and diagnose system issues before handoff.
• Provide field support and assist with client inquiries about ClassIn hardware and software.
• Log service tickets and feedback for internal teams.

Skills

Computer hardware

Networking basics

Windows

Android

macOS

Education

Diploma or Degree in IT/Computer Engineering/AV Technology/Electrical Engineering

Job description

ClassIn is seeking a proactive Technical Support Intern in Singapore to deploy our smart classroom ecosystem at local schools, training centers, and corporate clients.

You will assist in hardware delivery, on-site installation and configuration, and provide reliable after-sales support to ensure a seamless user experience. English proficiency is required; Mandarin is a plus, and eligible Student Pass holders are welcome.