Ecommerce Sales Assistant Manager, Digital Appliances (6 months Contract)

Samsung Electronics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Samsung Electronics in Singapore seeks a results-driven eCommerce and D2C growth professional to manage online sales across Samsung.com and key marketplaces. You will craft channel strategies, lead launch plans, and optimize pricing, promotions, and merchandising to drive revenue and margins.

The role requires strong analytical skills, cross-functional collaboration, and proven leadership in fast-paced consumer electronics environments.

Qualifications

• Bachelor's degree in Business, Marketing, eCommerce, or related field.
• Minimum 5 years of experience in eCommerce sales, D2C channel management, or online business development, preferably in consumer electronics.
• Experience collaborating across regional and global teams with strong stakeholder management skills.
• Strong analytical skills with KPI tracking (revenue, conversion, traffic) and optimization.
• Highly organized, results-driven, detail-oriented with ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and leadership skills for cross-functional collaboration.

Responsibilities

• Own end-to-end online sales performance for Home Appliances and Air Conditioners on Samsung.com and key marketplaces.
• Develop and execute annual and quarterly channel plans including pricing, promotions, bundles, and inventory.
• Lead go-to-market planning for launches and campaigns with focus on readiness, traffic, and conversion.
• Monitor KPIs (GMV, conversion, traffic, AOV, CAC, margin) and optimize pricing, media mix, and merchandising.
• Oversee product listings, content quality, reviews, and merchandising to improve discoverability and conversion.
• Collaborate with Business Units, Performance Marketing, Regional HQ, and agencies to align strategy and secure investment.
• Coordinate with BU and Finance on profit simulation, promotions, and cost control.
• Improve decision confidence for big-ticket purchases through clear processes and post-purchase journey enhancements.

Skills

eCommerce sales

D2C channel

stakeholder management

analytical skills

cross-functional leadership

communication

team collaboration

Education

Bachelor's degree

Job description

Position Summary

Role and Responsibilities

Role Responsibilities:

• Accountable for end-to-end online sales performance of Home Appliances and Air Conditioners across Samsung.com and key marketplaces.
• Develop and execute annual and quarterly channel plans, including pricing, promotional mechanics, bundles, and inventory alignment to deliver revenue and margin targets.
• Lead go-to-market planning and execution for major launches and double-digit campaigns, ensuring strong commercial readiness, traffic acquisition, and conversion optimization.
• Monitor key KPIs (GMV, conversion rate, traffic, AOV, CAC, margin) and drive continuous optimization of pricing, media mix, onsite merchandising, and promotional structure.
• Oversee product listings, content quality, review management, and merchandising strategy to improve discoverability, conversion, and customer confidence.
• Partner with Business Units, Performance Marketing, Regional HQ, and agencies to secure investment, align strategy, and ensure seamless execution.
• Work closely with BU and Finance to manage profit simulation, campaign approvals, promotional spend, and cost-to-serve discipline.
• Improve decision confidence for big-ticket purchases (e.g., AC, HA) through clear process communication, site-visit flows, reviews, and post-purchase journey enhancements.

Skills and Qualifications

Role Requirements:

• Bachelor's degree in Business, Marketing, eCommerce, or a related field.
• Minimum 5 years of experience in eCommerce sales, D2C channel management, or online business development, preferably in consumer electronics industry.
• Experience collaborating across regional and global teams, with strong stakeholder management skills to secure alignment and investment.
• Strong analytical skills with experience tracking KPIs such as revenue, conversion rates, and traffic performance and using insights to optimize results.
• Highly organized, results-driven, and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to drive collaboration across cross-functional teams.

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